Starlin Torres
Allentown
Summary
Dedicated team player with strong customer service and training skills. Proven ability to enhance service efficiency and resolve customer inquiries effectively, contributing to positive guest experiences. Dynamic professional with a solid background in customer service and employee training. Known for effective problem-solving and interpersonal skills, committed to driving team success and operational excellence. Motivated individual with hands-on experience in the food service industry. Skilled in employee training, team collaboration, and operational efficiency. Ready to leverage leadership abilities to improve service quality and enhance team performance.
Overview
5
5
years of professional experience
Work History
Manager in Training
McDonald's
Allentown
08.2024 - 08.2025
- Assisted in training new crew members on operational procedures.
- Operated kitchen equipment safely while preparing food items.
- Collaborated with team to enhance service efficiency during peak hours.
- Worked closely with customers to understand needs and resolve diverse issues.
- Delegating employee assignments, monitored progress and evaluated performance.
Crew Member
Panaderia, Reposteria y Colmado Aquino
santiago
01.2021 - 07.2023
- Assisted customers in selecting baked goods and pastries.
- Prepared and packaged fresh bread and desserts daily.
- Collaborated with team members to ensure efficient service during peak hours.
- Operated kitchen equipment to bake, mix, and decorate various products.
- Provided friendly service while handling customer inquiries and orders.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Served food quickly for positive guest experiences.
Education
High School Diploma -
Roberto Clemente Charter School
Allentown, PA06-2025
Skills
- Customer service
- Employee training
- Team collaboration
- Communication skills
- Conflict resolution
- Customer relations
Affiliations
- i love to play sports
- i enjoy hanging out with my friends
- i like to take time to my self
Languages
Spanish
Native/ Bilingual
English
Limited
Accomplishments
- I have baseball trophies for leading in batting and stealing bases and I also have cups.
- I also have a high school volleyball cup.
Timeline
Manager in Training
McDonald's
08.2024 - 08.2025
Crew Member
Panaderia, Reposteria y Colmado Aquino
01.2021 - 07.2023
High School Diploma -
Roberto Clemente Charter School
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