Provided excellent customer service during events and ensured guest satisfaction.
Assisted in the setup and breakdown of event spaces and equipment.
Monitored crowd control and maintained safety protocols throughout events.
Handled ticketing and check-in processes for event attendees efficiently.
Responded to guest inquiries and resolved issues promptly during events.
Trained new staff on event procedures and best practices for service delivery.
Provided customer service support to attendees and answered any questions they had about the event.
Responded quickly and efficiently to any requests from guests or speakers.
Maintained a clean environment by removing trash and debris from around the event area.
Greeted incoming guests, accepted payments, reviewed tickets, and directed to facility locations.
Collaborated with other staff members to coordinate activities throughout the day.
Checked identification cards at entrances for security purposes.
Event Staff Member
Allied Universal
Seattle
02.2023 - 12.2025
Provided excellent customer service during events and ensured guest satisfaction.
Assisted in the setup and breakdown of event spaces and equipment.
Monitored crowd control and maintained safety protocols throughout events.
Communicated effectively with clients to understand their event requirements.
Handled ticketing and check-in processes for event attendees efficiently.
Responded to guest inquiries and resolved issues promptly during events.
Greeted guests upon arrival and provided them with event information.
Event Staff Member
Tend
Seattle
10.2024 - 03.2025
Provided excellent customer service during events and ensured guest satisfaction.
Assisted in the setup and breakdown of event spaces and equipment.
Monitored crowd control and maintained safety protocols throughout events.
Collaborated with team members to deliver seamless event execution.
Communicated effectively with clients to understand their event requirements.
Handled ticketing and check-in processes for event attendees efficiently.
Responded to guest inquiries and resolved issues promptly during events.
Assisted in setting up and breaking down of the event space.
Provided customer service support to attendees and answered any questions they had about the event.
Greeted guests upon arrival and provided them with event information.
Greeted incoming guests, accepted payments, reviewed tickets, and directed to facility locations.
Host
Fogo de Chao
Seattle
02.2023 - 11.2023
Greeted guests warmly and provided information about menu offerings.
Managed seating arrangements to optimize restaurant flow and guest experience.
Assisted servers by coordinating table assignments and special requests.
Handled guest inquiries and resolved concerns to ensure satisfaction.
Maintained cleanliness of host stand and entry area for a welcoming environment.
Monitored wait times and communicated effectively with guests regarding seating availability.
Took reservations over phone and in person.
Provided customers with accurate wait times and monitored waiting list.
Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
Homecare Worker
First Choice
12.2021 - 01.2023
Go to clients homes and do what is on their care plan.
That can be household duties, preparing meals, medication, assisting them in and out of bed.
Front Desk
Planet Fitness
07.2021 - 04.2022
Signing people up for memberships, cashier, making sure the gym floor is clean, giving tours to customers when they come in, showing customers how to use machines, answering questions that customers may have.
Crew Team
Subway
03.2020 - 06.2020
Prepared sandwiches for the customers.
Baked bread and cookies, cleaned the entire store plus labeling and marking the food for the next day.
Work study
Veterans office
01.2016 - 12.2019
I took phone calls and answered important questions.
I also helped guests that came to the office with problems or assistance.
I handled paperwork, scanned, and sent documents.
Community College of Philadelphia
Front Desk, Bowling, Food Runner, Host
Dave and Busters
01.2018 - 05.2019
I assisted customers with play cards, worked the register, cleaned bathrooms, cleaned kitchens, cleaned tables, took out the trash, ran food, seated guest at tables, and also greeted guest that came in, cleaned bowling shoes, and called for assistance when needed.
Recruiter and Receptionist
C & C Market Research
Philadelphia Mills
03.2016 - 06.2018
I was in charge of recruiting guests to take surveys and giving them money for their time.
I also took phone calls to let people know of upcoming surveys, let people know when it was time to pick up product to test out, and I also went on sites to recruit for upcoming products that were coming to stores/restaurants.
Caregiver, motivationist, and Physical Instructor
Homecare Services
05.2015 - 07.2015
I take care of little kids and adults that get sick.
I buy the medicine they need and do multiple activities with them to help them get better.