Stefany Vazquez
Lewistown
Summary
I am a detail-oriented Health Informatics Specialist with 6+ years in the healthcare field but 2+ as a Business Systems Analyst integrating with Admin IT/OST. I hold a solid background in analyzing and optimizing business systems to improve operational efficiency. Bringing new perspectives together and demonstrating analytical and problem-solving abilities by effectively collaborating with cross-functional teams to deliver solutions is my greatest strength.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Health Informatics Specialist/Business Systems Analyst
University Park, PA
University Park, PA
01.2023 - Current
- Responsible for initial problem solving of daily EHR issues and operational task requests
- Assist in converting clinical processes/tasks into EHR templates and complete clinical test scenarios and implementation of practices
- Develop and maintain EHR reports and steward proper use of EHR data related to EHR reports
- Provide problem-solving solutions to students and/or parents regarding EHR technical issues
- Assist in identifying, categorizing, documenting, tracking EHR requests and ideas
- Support EHR Governance processes, meetings, collaboration, reporting, and communications
- Serve as a primary liaison between business stakeholders, system owners, vendors, and technical teams to gather, analyze, document, and validate requirements
- Analyze, design, and maintain system processes, workflows, integrations, and data flows to support efficient operations
- Identify opportunities for process improvement, system optimization, and automation; evaluate and recommend new technologies or enhancements to existing platforms
- Lead or support system implementations, upgrades, patches, and decommissioning activities following established software development lifecycle and change management practices
- Coordinate and lead testing efforts with business users and technical teams; track defects, validate fixes, and ensure readiness for production deployment
- Monitor, troubleshoot, and resolve complex system issues; collaborate with internal teams and vendors to identify root causes and implement long-term solutions
- Gather and prioritize user feedback and enhancement requests; manage configuration backlogs and support roadmap planning
- Develop and maintain system documentation, including requirements, process flows, configurations, user guides, and support procedures
- Design and deliver end-user training, system demonstrations, and ongoing communications to promote adoption and effective system usage
- Provide ongoing operational support and guidance to end users and system/service owners
- May supervise staff members, including hiring, development, and performance management
Ancillary Health Care Technologist 2
Penn State COVID-19 Testing and Surveillance Center, University Park, PA
University Park, PA
10.2021 - 07.2022
- Observe and supervise the self-collection of samples for the purpose of COVID-19 screening
- Confirm appointment and identification details with faculty, students, and staff upon their arrival at site
- Maintain records relating to sample collection
- Prepare sealed samples for shipment to an on-campus testing facility
- Protect and maintain individuals’ privacy and confidentiality
- Provide on-site guidance to other screening site support employees
- Communicate testing protocols and test results to faculty, staff, and students
- Communicate regularly with lab personnel and administration
Part-Time Screening Site Support
Part-Time Health Services Support
09.2020 - 09.2021
- Administer saliva, PCR, and rapid antigen testing to students, faculty, staff and athletes affiliated with Penn State
- Check people in at registration and verify their local address and phone number are up to date when taking a PCR test (following HIPAA guidelines)
- Wipe down testing stalls and follow related safety and cleaning protocols
Food Service Worker
Redifer Commons, University Park, PA
University Park, PA
08.2019 - 12.2020
- Interact with customers on a daily basis with excellent communication skills
- Respond to customer concerns and help resolve conflicts
- Maintain quality, freshness and cleanliness of food bars, condiments, dessert stations and the areas in which they are served
- Monitor food temperatures and make adjustments as necessary; maintain accurate temperature logs when required
Dietary Aide
Diakon Ohesson, Lewistown, PA
Lewistown, PA
05.2019 - 07.2020
- Examine trays to ensure that they contain required items
- Monitor food distribution, ensuring that meals are delivered to the correct recipients and that guidelines, such as those for special diets, are followed
- Clean or sterilize dishes, kitchen utensils, equipment, or facilities
- Take food orders and relay orders to kitchens or serving counters so they can be filled
- Record amounts and types of special food items served to residents
Food Service Worker
Port Sky Cafe, Altoona, PA
Altoona, PA
02.2017 - 05.2019
- Created cleaning rotation schedule to keep kitchen and dining areas healthy
- Inspected food preparation equipment and ordered service if needed
- Interacted with customers on a daily basis with excellent communication skills
- Took orders, prepared quality food and served it to the right customers
- Trained new team members on POS software and order-taking
Food Service Worker
Downtown OIP & Grille, Lewistown, PA
Lewistown, PA
05.2018 - 08.2018
- Created cleaning rotation schedule to keep kitchen and dining areas healthy
- Interacted with customers on a daily basis with excellent communication skills
- Prepared dough and mixes ahead of time to make the following day more productive
- Took orders, prepared quality food and served it to the right customers
Sales Associate
Kmart, Burnham, PA
Burnham, PA
04.2016 - 08.2016
- Accurately completed cash register transactions
- Adhered to all store retail procedures and policies
- Cleaned shelves, tables, and counters
- Received and processed cash and credit payments
- Served multiple customers at once in a stressful environment
Education
Bachelor's Degree - Biobehavioral Health
The Pennsylvania State University
State College, PA05-2021
HS Diploma - undefined
Mifflin County High School
Lewistown, PA05-2016
Skills
- Critical thinking and sound judgment
- Proficiency working with office technology such as computers, phones and filing systems
- System design
- Technical development
- Technical support
- Able to demonstrate a professional and positive attitude and a strong work ethic
- Able to work in a fast-paced environment
- Service Orientation - Actively looking for ways to help people
- Data Analysis
- Information governance
- User experience
Certification
- Biosafety Training (Completion Certificate)
- OSHA Bloodborne Pathogens (Completion Certificate)
- Rapid Antigen Test Training
- 2021 Proficiency Testing/External Quality Assurance
- BUILD @ Penn State Track
LANGUAGES
English
Spanish
Timeline
Health Informatics Specialist/Business Systems Analyst
University Park, PA
01.2023 - Current
Ancillary Health Care Technologist 2
Penn State COVID-19 Testing and Surveillance Center, University Park, PA
10.2021 - 07.2022
Part-Time Screening Site Support
Part-Time Health Services Support
09.2020 - 09.2021
Food Service Worker
Redifer Commons, University Park, PA
08.2019 - 12.2020
Dietary Aide
Diakon Ohesson, Lewistown, PA
05.2019 - 07.2020
Food Service Worker
Downtown OIP & Grille, Lewistown, PA
05.2018 - 08.2018
Food Service Worker
Port Sky Cafe, Altoona, PA
02.2017 - 05.2019
Sales Associate
Kmart, Burnham, PA
04.2016 - 08.2016
HS Diploma - undefined
Mifflin County High School
Bachelor's Degree - Biobehavioral Health
The Pennsylvania State University