Stephanie Allotto
Leola
Summary
Reliable and adaptable professional with a strong background in customer service, retail support, and administrative research. Experienced in managing high-volume interactions both in-person and over the phone, with a focus on accuracy, confidentiality, and clear communication. Known for learning quickly, multitasking under pressure, and supporting team success through training and workflow improvements. Comfortable working independently or as part of a team in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Medical Canvasser
Merge Investigations, Inc.
Lancaster
05.2021 - 09.2024
- Conducted thorough, confidential investigations to compile accurate medical canvassing reports.
- Communicated directly with healthcare professionals and offices by phone, verifying time-sensitive data under confidentiality protocols.
- Balanced phone-based outreach and computer-based research to complete casework efficiently and accurately.
- Assisted in onboarding new team members, offering guidance and workflow training
- Improved internal processes through documentation updates and task streamlining.
Opener
Attic Salt
New Orleans
12.2019 - 03.2020
- Executed opening procedures, ensuring accurate register balancing and store security.
- Delivered exceptional customer service while restocking, merchandising, and maintaining displays.
- Adapted swiftly to evolving store requirements to enhance operational efficiency.
- Implemented inventory management strategies that improved customer interest and reduced excess stock.
Cashier / Hostess
Five Happiness Chinese Restaurant
New Orleans
06.2017 - 12.2019
- Delivered prompt, personable service in a high-volume restaurant, while handling hundreds of customer interactions daily.
- Oversaw large catering and takeout orders, ensuring precision and timely preparation coordination.
- Balanced register and tip-handling duties while supervising seating assignments for equitable server coverage.
- Maintained cleanliness and front-of-house presentation during peak traffic periods.
- Cultivated strong customer rapport, driving positive reviews and repeat visits.
Education
Associate of Arts -
Nicholls State University
Thibodaux, LA05-2013
Skills
- Customer service and support
- Phone communication
- Conflict resolution
- Problem solving
- Case management
- Confidential data handling
- Quick learning
- Training assistance
- Data analysis
- Research skills
- Inventory management
- Process management
- Shift leadership
- Opening and closing procedures
- POS systems expertise
- Cash handling proficiency
- Microsoft Office suite
- Excel proficiency
- Data entry accuracy
- Documentation precision
- Advanced Photoshop skills
Timeline
Medical Canvasser
Merge Investigations, Inc.
05.2021 - 09.2024
Opener
Attic Salt
12.2019 - 03.2020
Cashier / Hostess
Five Happiness Chinese Restaurant
06.2017 - 12.2019
Associate of Arts -
Nicholls State University
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