Stephanie Conrad
Essington
Summary
Results-driven professional focused on quality improvement and direct patient care. Expertise in clinical judgment and staff development, contributing to improved patient outcomes and adherence to best practices.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Clinical Nurse Educator
Northbrook Behavioral Health Hospital
Blackwood, NJ
12.2024 - Current
- Developed and implemented educational programs for nursing staff on evidence-based practices.
- Facilitated training sessions to enhance clinical skills and knowledge of nursing staff.
- Collaborated with interdisciplinary teams to improve patient care protocols and outcomes.
- Evaluated training effectiveness through feedback and assessments, refining programs accordingly.
- Used multiple resources to access the learning needs of the staff to ensure a development of personal professional growth.
- Conducted regular competency assessments to ensure adherence to best practices among staff.
Registered Nurse
Northbrook Behavioral Health Hospital
Blackwood, NJ
08.2020 - 12.2024
- Administered medications and monitored patient responses to ensure optimal therapeutic outcomes.
- Collaborated with interdisciplinary teams to develop and implement individualized care plans.
- Educated patients and families on treatment options, medication management, and recovery strategies.
- Conducted comprehensive assessments to identify patient needs and inform care interventions.
- Facilitated group therapy sessions to promote coping skills and social integration among patients.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
Package Handler
UPS
Philadelphia, PA
07.2019 - 08.2020
- Operated package sorting machinery to streamline workflow and enhance operational efficiency.
- Loaded and unloaded packages, ensuring accuracy and adherence to safety protocols.
- Maintained organized work area, contributing to a safe and efficient environment.
Customer Service Liaison
Values Into Action
Media, PA
03.2017 - 06.2019
- Facilitated communication between clients and service teams to ensure timely resolution of inquiries.
- Developed training materials for staff to enhance customer interaction skills and service delivery.
- Analyzed customer service trends to identify areas for operational improvement and strategic focus.
- Evaluated performance metrics regularly, driving adjustments that enhanced team effectiveness and client outcomes.
- Resolved escalated client complaints professionally, working diligently towards fair outcomes beneficial to all parties involved.
- Ensured compliance with the client's support plans and healthcare in accordance with 6400 regulations.
Registered Nurse
Cooper University Hospital
Camden, NJ
06.2009 - 10.2016
- Implemented evidence-based protocols to enhance patient safety and reduce incident reports.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
- Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
- Demonstrated expertise in wound management techniques resulting in accelerated healing times for patients with complex wounds or pressure injuries.
- Streamlined medication administration processes for increased safety and accuracy during busy shifts.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Evaluated patient progress regularly, adjusting care plans based on feedback and clinical observations.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
Education
Bachelor of Science - Nursing
Neumann University
Aston Mills, PA05-2009
Skills
- Staff development
- Quality improvement
- Clinical expertise
- Interprofessional collaboration
- Medication administration
- Direct patient care
- Patient assessments
- Documentation and charting
- Clinical judgment
- Patient and family advocacy
Certification
- Certified Handle with Care Instructor, - January 2024-Present
Timeline
Clinical Nurse Educator
Northbrook Behavioral Health Hospital
12.2024 - Current
Registered Nurse
Northbrook Behavioral Health Hospital
08.2020 - 12.2024
Package Handler
UPS
07.2019 - 08.2020
Customer Service Liaison
Values Into Action
03.2017 - 06.2019
Registered Nurse
Cooper University Hospital
06.2009 - 10.2016
Bachelor of Science - Nursing
Neumann University