Stephanie Falvo
Archbald
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Health Facility Quality Examiner |SMQT Certified
Commonwealth of Pennsylvania
08.2020 - Current
- Surveying health care entities for compliance with federal Medicare/Medicaid and state licensure laws and regulations to ensure patient care and services meet state and federal standards
- Evaluates the delivery of services that contribute to the quality of life for patients and conducts interviews with facility staff and clients to gather information on facility operations
- Analyzes facility records including policies and procedures, committee meeting minutes, administrative records, personnel files, and patient medical records
- Assesses compliance and safety by conducting physical inspections of facilities, including patient care, living areas, kitchens, pharmacies, and laundry areas
- Advises health care entities, administrators, and providers of deficiencies or adverse actions based on results of on-site surveys, resurveys, or investigations
- Prepares and analyzes reports detailing findings and recommendations for continued licensure and certification of health care entities
- Assembles and leads survey teams; coordinates survey preparation, assignments, communication, and reports of findings; conducts entrance and exit conferences; and develops recommendations for supervisory review for licensure and certification
- Assesses incidents or complaints and assigns their priority level; communicates with complainants, health care facility administrators, and providers to gather and record information; determines reportable incidents; prioritizes follow-up; and recommends on-site investigations
- Prepares and provides testimony at hearings regarding health care providers found to be deficient or non-compliant with standards
- Examines surveys, investigations, recommendations, and applications for completeness and accuracy; reviews and processes change of ownership applications, exception requests, and other survey-related documentation; and prepares correspondence
- Investigates allegations of abuse, neglect, or misappropriation of property by nurse aides; tracks criminal charges; and prepares recommendations for retention or removal of the employee from the state registry
- As the Registered Dietitian surveyor, responsible for inspecting entities food service department(s) to ensure that food is stored, handled, and prepared in a sanitary manner and that the department’s environment meets regulatory standards for sanitation and safety
- Additionally, review and evaluate entities menus for nutritional adequacy and departmental policies and procedure to ensure standards of care and services are met
Adjunct Professor at the Sport and Exercise Science Department
University of Scranton
08.2019 - 05.2021
- Responsible for teaching Nutrition for the Health Care Professional to nursing students (in-person and on-line)
- Developed course presentations and materials for in-person and on-line classes
- Able to effectively deliver class materials by utilizing current technologies and on-line platforms
Director of Clinical Nutrition & Food Service
Allied Skilled Nursing & Rehabilitation Center
05.2004 - 08.2020
- Manage the day-to-day foodservice operation that includes kitchen, resident dining room, and staff cafeteria
- Food service prepares and serves approximately 1200 resident meal per day
- Usual census approximately 330 or greater
- Managed the daily assignments for the clinical dietitians and ensure that documentation met professional standards
- Developed and revised of dietary/nutrition policies and procedures
- Developed, assessed, and implemented the facility’s standard menu and therapeutic menus, such as Consistent Carbohydrate Controlled Diets, Limited Sodium Diets, Renal Diets, Gluten Free, Vegetarian etc
- To achieve the individualized nutritional needs of residents
- Ensured that state/federal regulations are met by the foodservice and clinical nutrition services
- Audited clinical documentation and foodservice policies and procedures to ensure readiness for the Department of Health and Life Safety inspections
- Ensured sufficient food was planned and prepared for each menu, as well as ensuring that prepared foods comply with specifications, quality, temperature, and palatability
- Monitors the departmental budget and quality assurance programs
- Develops nutrition centered programs and presents to groups in the community to deliver health/nutrition awareness
Education
Master of Science - Nutrition
Marywood University
Scranton, PA05.2018
Bachelor of Science - Nutrition & Dietetics
Marywood University
Scranton, PA05.2002
Skills
- Long-Term Care Federal Surveyor programs
- ASEQ
- ACO
- ACTS
- State event reporting systems
- Microsoft Office
- Word
- Excel
- Power Point
- Publisher
- Adobe
- Teams
- Zoom
- Education online platforms
- Time management
- Verbal communication
- Written communication
- Point Click Care
- Clinical electronic health record
- Nutrition Management Software
- Regulatory compliance
- Quality assurance
- Data analysis
- Report preparation
- Problem solving
- Critical thinking
- Ethical judgment
- Deadline management
- Researching skills
- Professionalism
- Creative problem solving
- Professional correspondence
- Records maintenance
- Team leadership
- Interpersonal communication
- Conflict resolution
Special Honors
- Registered dietitian with the Commission of Dietetic Registration.
- Surveyor Minimum Qualifications training and Test (SMQT) certification.
- Allied Services Manager of the Month – 08/01/09
- Employee of the month – 04/01/18
- Panelist on PBS’s Call the Doctor - 01/01/18 and 01/01/20
- Presenter at the Conferences on Aging at the University of Scranton - 04/01/15
- Certificate in Dietetics Training Program – completed 2016
- ServSafe Certified
Accomplishments
- Employee of the month – April 2018
- Allied Services Manager of the Month – August 2009
- Panelist on PBS’s Call the Doctor - January 2018 and January 2020
- Presenter at the Conferences on Aging at the University of Scranton April 2015 & several other community events
Certification
- Registered dietitian with the Commission of Dietetic Registration
- Licensed dietitian in Pennsylvania
- Certificate in Dietetics Training Program
- Surveyor Minimum Qualifications training and Test (SMQT) certification by the Centers for Medicare and Medicaid Services
References
References available upon request.
Timeline
Health Facility Quality Examiner |SMQT Certified
Commonwealth of Pennsylvania
08.2020 - Current
Adjunct Professor at the Sport and Exercise Science Department
University of Scranton
08.2019 - 05.2021
Director of Clinical Nutrition & Food Service
Allied Skilled Nursing & Rehabilitation Center
05.2004 - 08.2020
Master of Science - Nutrition
Marywood University
Bachelor of Science - Nutrition & Dietetics
Marywood University