Stephanie Frangione
Lake City
Summary
Skilled professional in ocean freight logistics and residential management, emphasizing problem-solving and clear communication. Track record of high motivation and adaptability, driving successful project outcomes. Capable of working autonomously and quickly acquiring new competencies to enhance team performance.
Overview
8
8
years of professional experience
Work History
Ocean Import Specialist
Logistics Plus
Erie
11.2021 - 11.2025
- Coordinated import documentation for ocean freight shipments, ensuring compliance with regulations.
- Managed all aspects of ocean imports, including booking, routing, customs clearance, and delivery.
- Processed ocean import entries, facilitating timely clearance of goods through customs.
- Maintained accurate records of import transactions in internal systems to support audits.
- Communicated with carriers and vendors to track shipment status and resolve issues promptly.
- Negotiated competitive freight rates with carriers and agents to optimize shipping costs.
- Monitored cargo movements from origin to destination using advanced tracking systems.
- Assisted customers with inquiries regarding shipping schedules and procedures, addressing specific needs.
Residential Manager
Barber National Institute
Erie
12.2017 - 11.2021
- Oversaw daily operations of residential facilities for individuals with disabilities.
- Coordinated staff schedules to ensure sufficient coverage and support.
- Implemented training programs for new staff on best practices and policies.
- Managed resident assessments to create personalized care plans.
- Facilitated communication among residents, families, and healthcare providers.
- Conducted safety inspections to uphold secure environments.
- Developed community engagement activities to boost resident participation.
- Organized events to strengthen relationships among residents.
- Coordinated staff schedules to ensure adequate coverage and support.
Education
Bachelor Of Arts (BA) - Communication And Media Studies
The Pennsylvania State University
Erie, PA12-2020
Skills
- Documentation importation and compliance
- Cargo tracking systems management
- Vendor coordination strategies
- Customer service excellence
- Detail-oriented approach
- Problem-solving techniques
- Communication effectiveness
- Leadership in team settings
- Conflict resolution methods
- Data entry accuracy
- Management of schedules and appointments
- Budget oversight and expense tracking
- Communication, verbal and written skills
- Proficient in Microsoft applications
- Adaptability to process changes
References
References available upon request.
Timeline
Ocean Import Specialist
Logistics Plus
11.2021 - 11.2025
Residential Manager
Barber National Institute
12.2017 - 11.2021
Bachelor Of Arts (BA) - Communication And Media Studies
The Pennsylvania State University