Stephanie Gardner
Souderton
Summary
Dynamic and detail-oriented professional with extensive experience in cleaning and customer service, notably my personal business. Proven expertise in surface sanitation and waste disposal, complemented by strong communication skills. Committed to enhancing client satisfaction through meticulous attention to detail and proactive problem-solving.
Detail-oriented Substitute Teacher with Faith Christian Academy with 6 years of experience. Expert in elementary education and cultivating educational atmospheres for students. Proven history of jumping into lesson plans without skipping content or losing time for student progress.
Overview
23
23
years of professional experience
Work History
Substitute Teacher, K-12
Faith Christian Academy
01.2020 - Current
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Supervised lunchroom and recess activities.
- Kept accurate and current attendance records and assignment sheets to maintain file compliance.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Implemented classroom management techniques to maintain positive learning environment.
- Followed lesson plans designed by absent teachers.
- Assisted students in mastering subject material and preparing for tests.
- Monitored student behavior and administered discipline as needed.
House Cleaner
Self-employed
06.2005 - Current
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Emptied trashcans and transported waste to collection areas.
- Dusted picture frames and wall hangings with cloth.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Changed bed linens and collected soiled linens for cleaning.
Front Desk
Planet Fitness Gym
05.2015 - 05.2017
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Learned and adapted quickly to new technology and software applications.
- Identified issues, analyzed information and provided solutions to problems.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Strengthened communication skills through regular interactions with others.
- Resolved problems, improved operations and provided exceptional service.
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Developed and maintained courteous and effective working relationships.
Administrative Assistant
Merck Sharp & Dohme
05.2002 - 06.2005
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Education
Bachelor of Science - Elementary Education
Northland Baptist Bible College
Dunbar05-2001
Skills
- Cleaning and sanitization
- Activity management
- Individualized care
- Lesson implementation
- Safety awareness
- Verbal and written communication
- Classroom organization
- Activity planning
- Lesson planning
- Student tutoring
- Discipline
- Group and individual instruction
- Disciplinary procedures
- Literacy strategies
- Lecturing and teaching
- Elementary education
- Relationship building and management
- Parent communication
- Reporting and documenting
- Lesson plan implementation
- Health and safety
- Classroom management
- Adaptable
- Positive reinforcement
- Linen care
- Surface sanitation
- Clothes laundering
- Interior window washing
- Payment collection
- Housekeeping
- Floor sweeping
- Customer service
- Waste disposal
- Carpet vacuuming
- Floor cleaning
- Teaching methodologies
Timeline
Substitute Teacher, K-12
Faith Christian Academy
01.2020 - Current
Front Desk
Planet Fitness Gym
05.2015 - 05.2017
House Cleaner
Self-employed
06.2005 - Current
Administrative Assistant
Merck Sharp & Dohme
05.2002 - 06.2005
Bachelor of Science - Elementary Education
Northland Baptist Bible College
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