Stephanie Hamilton
Washington
Summary
Dynamic professional with a solid foundation in leadership and strategic financial management. Adept at enhancing productivity and efficiency through effective problem-solving and communication skills. Background spans management in diverse sectors, including nightlife and insurance, with a current focus on travel. Actively working towards MRI certification to align with future career aspirations.
Overview
3
3
years of professional experience
Work History
Travel CNA/Office Administrator
Totalmed Staffing
Appleton
08.2023 - Current
- Adapted quickly to new environments and adjusted care approaches as needed.
- Supported emotional well-being of patients through compassionate communication and interaction.
- Acted as an advocate for patients who cannot speak up for themselves.
- Collected specimens, monitored vitals, and maximized patient comfort to maintain optimal environment.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Coordinated schedules and meetings for staff and executives to enhance communication.
- Maintained filing systems and organized documents for easy access and retrieval.
- Managed office supplies and ordered materials to ensure operational efficiency.
- Collaborated with team members to improve workflow and enhance overall productivity.
- Supported Human Resources activities by maintaining personnel files in accordance with legal requirements.
Bottle Service Manger
Live Casino
Pittsburgh
05.2022 - 09.2023
- Managed daily team operations to ensure efficient workflow and communication.
- Managed bottle service orders and coordinated with kitchen staff for timely delivery.
- Coordinated project timelines and resources to meet departmental goals.
- Provided exceptional service to VIP guests in high-energy nightclub environment.
- Handled guest inquiries and resolved issues promptly to enhance satisfaction.
- Assisted in inventory control and restocking of bar supplies and ingredients.
Life Insurance Agent
Arias Agencies
Wexford
11.2022 - 07.2023
- Educated customers on policy benefits and coverage options.
- Conducted policy reviews to ensure client needs were met.
- Collaborated with team members to streamline service delivery processes.
- Provided training sessions on different aspects of life insurance products to colleagues.
- Cultivated strong relationships with clients to enhance customer satisfaction.
- Maintained accurate records of client interactions and transactions.
Education
Associates Degree - Health Sciences
Pennsylvania Institute of Technology
Media, PA06-2023
Skills
- Emotional intelligence skills
- Conflict resolution strategies
- Effective communication techniques
- Office administration expertise
- Critical thinking abilities
- Database management proficiency
- HIPAA compliance knowledge
- Medical terminology understanding
- Electronic charting capabilities
- Documentation proficiency
- Trustworthiness and integrity
- Patient relations skills
- Inventory management practices
- Patient advocacy initiatives
- Team leadership qualities
- Training facilitation methods
- Sales transaction handling
- Sales presentation skills
- Patient safety protocols adherence
- Time management strategies
- Anatomy knowledge base
- Radiation safety practices awareness
- Clinical workflow optimization
- Healthcare documentation standards compliance
- Policy development and procedural knowledge
- Coaching and mentoring techniques
- Decision-making skills proficiency
- Business administration fundamentals knowledge
- Employee onboarding expertise
- EHR system management
- Appointment scheduling effectiveness
Timeline
Travel CNA/Office Administrator
Totalmed Staffing
08.2023 - Current
Life Insurance Agent
Arias Agencies
11.2022 - 07.2023
Bottle Service Manger
Live Casino
05.2022 - 09.2023
Associates Degree - Health Sciences
Pennsylvania Institute of Technology
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