Stephanie Keller

Work History

Division Manager for Sub Company (Pulse Communication)

Cyber South Data Security

Danabay, South Africa, Western Cape

11.2020 - Current

Manage Business operations, Evaluate division performance, recommend new strategies, resolve business issues, address business inquiries, identify resources, assign work load and manage schedules, ensure that team work in compliance with company policies and procedures, assist in employee recruitment, performance evaluation promotion, retention and termination
Identify skill gaps and provide appropriate training, develop and enforce practices to ensure operational efficiency, oversee staffing adjustments, recommend cost reduction initiatives, develop new business programs, provide guidance to teams, monitor performance, discipline and attendance or regular basis, identify areas of improvements and concerns, assist with new customer, establish and enforce proper accounting methods, policies and principles, collaborate with business unit leadership to develop and implement pricing strategy, preparing monthly reports and statements, meet financial accounting objectives, establish and maintain fiscal files and records, provide training to clerical staff and oversee their work
Assisting in day-to-day correspondence with new clients, schedule installations, manage bookings, capturing client information on company platforms, technical support to clients, processing of new applications up to completion / installation.
Developed strong team dynamics through regular communication, collaboration, and goal-setting initiatives.
Promoted innovation within the division by encouraging creative problem-solving techniques among staff members.
Controlled costs by streamlining operations and reducing waste.
Ensured regulatory compliance by staying up-to-date on industry standards, guidelines, and policies, conducting internal audits as necessary.
Identified areas of improvement in operational workflows to better align resources with organizational goals.
Managed complex projects from conception to completion, ensuring they were delivered on time and within budget.
Implemented data-driven decision making to improve operational procedures and drive overall business success.
Supervised daily planning, coordination and administration for division operations.
Built strong relationships with key stakeholders to enhance collaboration efforts both internally and externally.

Managing Director

VirtualNet CC

Danabay, South Africa, Western Cape

02.2009 - 01.2021

Develop and execute company's business strategies, Prepare and implement comprehensive business plans to facilitate achievement, planning cost-effective operations, Oversee company's financial performance, delegate responsibilities and supervise work, Handling of accounts.
Strengthened client relationships with regular communication, timely project delivery, and high-quality services.
Delivered consistent revenue growth by identifying new business opportunities and expanding service offerings.
Developed comprehensive business plans, outlining long-term goals and actionable steps toward success.
Managed risk effectively by instituting comprehensive mitigation strategies across the organization''s operations.
Expanded market presence through successful negotiation of key partnerships and acquisitions.
Launched innovative products/services that captured new market share while maintaining competitive pricing structures.
Implemented robust financial controls and reporting systems, ensuring accurate forecasting and budget management.
Directed large-scale projects from inception to completion on time/budget with strict adherence to quality standards.
Oversaw complex negotiations with suppliers/vendors for favorable contract terms that led to cost savings.
Enhanced workplace safety protocols proactively addressing potential hazards before they became critical incidents.
Directed company's sustainability initiative, resulting in recognition as industry leader in environmental responsibility.
Strengthened stakeholder relationships, providing regular updates and managing expectations through effective communication strategies.
Spearheaded development of new product line, significantly expanding company's offerings and customer base.
Implemented business strategies, increasing revenue, and effectively targeting new markets.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Assisted in recruiting, hiring and training of team members.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.

Boarding Agent (Contractor)

AMT Shipping

Danabay, South Africa, Western Cape

04.2018 - 11.2018

Correspondence with Master of a Vessel, Recording Statement of facts, Embark vessel via pilot ladder, Retrieve necessary documentation from Master, Arranging customs clearance and ensuring all custom documentation relative to vessel and cargo clearance are in place, Ensure all shipping documentation are prepared, Ensure an efficient service is supplied to clients, Ensure proper execution of all shipping projects, assure compliance with company operational policy
Reporting back to head office.

Trainee Marine Super Intendent

Thembani Shipping

Danabay, South Africa, Western Cape

09.2015 - 06.2017

Accepting Owners nominations and appointments, Administrative shipping duties, Correspondence with Master of a Vessel, Organize shipping supplies, Contact transport companies to trace or expedite shipping stores, provisions and spares
Created Bill of ladings, Recording Statement of facts, Embark vessel via pilot ladder, Retrieve necessary documentation from Master, Creating Letter of guarantees, Arranging crew changes, Update owners, operations and relevant parties on progress reports, Arranging customs clearance and ensuring all custom documentation relative to vessel and cargo clearance are in place, IPMS, Ensure all shipping documentation are prepared, Ensure good communication with all parties, Prepare vessel and cargo file for invoicing, Deal with authorities on operational matter, maintain good relationship with customer and Authorities, Ensure good relationship with suppliers, Ensure an efficient service is supplied to clients, Ensure proper execution of all shipping projects, assure compliance with company operational policy, Ensure effective control of operational cost

Executive Sales (Used Vehicles)

Unitrans VW Commercial

Alberton, South Africa, Gauteng

05.2014 - 11.2014

Used Vehicle Sales, Prep Vehicle for Customer, Getting Orders for vehicle needs, Customer relations, answering your telephone, Advertising vehicles
Built a strong referral network through exceptional service delivery, resulting in a consistent flow of new leads from satisfied clients.
Championed corporate social responsibility initiatives within the organization to improve brand reputation and forge stronger community ties.

Financial Manager

Call Ezy

Mosselbay, South Africa, Western Cape

08.2013 - 03.2014

Processing of Tax Invoices, Recon, Admin Duties, Switchboard Screening, Counter Sales, Technical Support, Loading of airtime services, Debt Collecting
Optimized cash flow management strategies, ensuring sufficient funds were available for daily operations while maximizing returns on idle cash balances.
Enhanced financial reporting accuracy through regular audits and reconciliations, leading to improved decision-making capabilities.
Prepared comprehensive financial statements for executive review, aiding in effective decision-making processes regarding growth opportunities and resource allocation.

Accounts Controller

Oribi Internet (Computer IT)

Nigel, South Africa, Gauteng

11.2008 - 02.2009

Accounting, Answering and Screening of Switchboard, Customer Support & Technical Support, Data Base Operations, Debtors & Creditors, Filling, General Office Duties, Invoicing, Handling Travel Arrangements
Mentored junior staff members, fostering a positive work environment conducive to professional growth and development.
Implemented cost-saving measures, identifying inefficiencies and reallocating resources to achieve optimal results.
Prepared balance sheets, cash flow reports and income statements.
Developed comprehensive financial models to support management in forecasting and scenario analysis.
Coordinated with department heads to develop and monitor annual budgets, ensuring alignment with strategic goals.

Personal Assistant

Total Hygiene & Cleancor (Service)

Edenvale, South Africa, Gauteng

07.2008 - 10.2008

Responded to emails and other correspondence to facilitate communication and enhance business processes.
Assisted in the preparation of presentations and reports, contributing to well-informed decision making.
Oversaw personal and professional calendars and coordinated appointments for future events.
Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
Contributed to a positive work environment through professional demeanor and strong interpersonal skills.
Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
Monitored expenses closely, maintaining an organized filing system for easy access to financial records.
Aided executive in personal tasks such as scheduling appointments or running errands when needed.
Maintained appropriate filing of personal and professional documentation.
Managed travel arrangements including flights, accommodations, and itineraries for smooth business trips.
Improved time management of the executive through effective prioritization and organization of tasks.
Displayed absolute discretion at handling confidential information.
Coordinated events and functions with attention to detail ensuring successful execution.
Accomplished project deadlines by assisting with task completion whenever required.
Used discretion when handling confidential information.
Facilitated smooth office operations by managing supplies inventory and overseeing maintenance requests.
Participated in team meetings and staff training sessions.
Handled incoming mail, bills and invoices and completed appropriate actions.
Maintained confidentiality, handled sensitive information with discretion and integrity.
Contributed to strategic planning sessions, prepared comprehensive meeting minutes for future reference.

Summary

Overview

Work History

Division Manager for Sub Company (Pulse Communication)

Managing Director

Boarding Agent (Contractor)

Trainee Marine Super Intendent

Executive Sales (Used Vehicles)

Financial Manager

Accounts Controller

Personal Assistant

Education

High School Diploma -

NIC - Level 1 - Business Economics And Accounting

NSC - Level 2 - Business Economics & Accounting

Applied Behavior Analysis (ABA) For Autism

Special Educational Needs

Skills

Languages

Timeline

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