Stephanie Mull
Apollo
Summary
Motivated professional skilled in customer service and operational support. Proven ability to manage tasks efficiently while ensuring high standards of service and collaboration in fast-paced environments.
Overview
24
24
years of professional experience
Work History
Waitress
Le Cafe
Apollo
08.2024 - 12.2025
- Multitasked effectively and maintained high performance under pressure during peak service times
- Delivered excellent communication and interpersonal service to customers and team members
- Maintained strong attention to detail with order accuracy and cleanliness of dining and service areas
- Demonstrated a positive attitude, friendly demeanor, and a reliable strong work ethic
Warehouse Associate
Aldi
Saxonburg
09.2021 - 05.2024
- Accurately and efficiently received and put away inbound loads, ensuring timely stocking of products
- Planned organized and efficient put-away routes to minimize travel time and reduce waste
- Worked independently and as part of a team to meet operational goals in assigned areas
- Operated forklifts and tuggers to move, sort, and organize products into designated warehouse locations
- Unloaded incoming shipments, verifying product quality, safety, and order accuracy
- Performed weekly audits to verify product placement
- Collaborated with team members and management to meet daily productivity targets
- Maintained and cleaned warehouse areas to comply with safety and cleanliness standards
Therapeutic Staff Support
Family Behavioral Resources
Monroeville
09.2010 - 12.2021
- Provided one-on-one, in home and school-based behavioral interventions for children and adolescents
- Implemented individualized behavioral intervention plans and evidenced-based strategies tailored to each client
- Modeled, taught, and coached parents and caregivers in behavior management, structure, and positive reinforcement techniques
- Ensured client safety and well-being while providing emotional support and teaching coping skill
Case Manager
Westmoreland Case Management & Supports, Inc.
Greensburg
12.2007 - 11.2009
- Developed individualized, client-driven service plans addressing behavioral and intellectual health needs with a focus on wellness and recovery
- Collaborated with treatment teams and family members to provide comprehensive, coordinated care
- Linked clients to community resources, including housing, employment, and healthcare services
- Acted as a liaison with therapists, schools, psychiatrists, and other agencies to ensure continuity of care
Assembly and Inventory Support
Respironics/Philips
Murrysville
01.2007 - 09.2007
- Performed assembly operations on production line components, following work instructions and quality standards to ensure product integrity
- Maintained accurate inventory records for materials and finished goods, updating systems and logs in a timely manner
- Assisted with inventory management activities, including performing cycle counts to verify stock levels and identify discrepancies
- Supported basic planning tasks such as replenishment tracking and coordinating with supervisors to ensure parts availability
- Followed safety procedures and maintained a clean, organized work area to support efficient production flow
Childcare Worker
Monsour Medical Center
Jeannette
01.2002 - 03.2006
- Organized and led daily support group sessions for children aged 4-17 employing age-appropriate activities, discussions, and therapeutic exercises
- Collaborated with psychologists and social workers to evaluate each child's unique needs, guided goal-setting, and tailored session content accordingly
- Introduced techniques such as mindfulness, emotion regulation, and constructive communication to help participants manage stress, develop self-esteem, and improve interpersonal relationships
- Maintained regular communication with parents/guardians, offering feedback on progress and suggesting strategies for continued support at home
- Maintained confidential records of attendance, observations, and outcomes; prepared reports for clinical staff and management
Education
Bachelor of Arts - Accounting
Washington & Jefferson College
Washington, PA06-2001
Timeline
Waitress
Le Cafe
08.2024 - 12.2025
Warehouse Associate
Aldi
09.2021 - 05.2024
Therapeutic Staff Support
Family Behavioral Resources
09.2010 - 12.2021
Case Manager
Westmoreland Case Management & Supports, Inc.
12.2007 - 11.2009
Assembly and Inventory Support
Respironics/Philips
01.2007 - 09.2007
Childcare Worker
Monsour Medical Center
01.2002 - 03.2006
Bachelor of Arts - Accounting
Washington & Jefferson College