Summary
Overview
Work History
Education
Skills
Timeline
Contact
Awards
BusinessAnalyst

Stephanie Tew

Pittsburgh,PA

Summary

Dynamic Matter Opening Specialist at a leading law firm, holding a Paralegal Studies degree. Recognized for exceptional organizational abilities and effective communication skills, fostering collaboration within teams to achieve optimal outcomes. Eager to leverage strong research and reporting expertise in a challenging role. Committed to contributing to a high-performing legal environment where attention to detail and proactive support drive success.

Overview

19
19
years of professional experience

Work History

Matter Opening Specialist

Reed Smith LLP
01.2024 - Current
  • Closely working with timekeepers and executive assistants to collect the information needed to open new matters.
  • Reviews client engagement letters to ensure they adhere to firm guidelines.
  • Assists in creating and updating ethical walls.
  • Coordinates with other teams as it relates to client matter data.
  • Research new clients and act as quality assurance.
  • Provides status updates and information upon request regarding new business intake memos and procedures.

Billing Specialist

Reed Smith LLP
01.2022 - 01.2024
  • Review proformas within the 3E workflow system, proof proformas for accuracy, and edit time/cost entries as needed and/or instructed.
  • Generate invoices and email, mail, or electronically submit them to clients.
  • Communicate with timekeepers and/or executive assistants with any billing inquiries.
  • Research and resolve issues surrounding rejected or returned invoices.
  • Oversee specific billing processes for certain clients by carefully tracking accumulated hours worked and/or dollar amounts billed.
  • Collaborate with teams, such as accounts receivable, to assist with the collections process.

Vertical Account Senior Specialist

Kforce
01.2019 - 01.2022
  • Managed a portfolio of complex and high-value clients overseeing both billing and accounts receivable.
  • Liaised with multiple partners to resolve disputes and discrepancies.
  • Prepared customized reports for specific clients showing different data points such as outstanding invoices and billing rates.

Time Entry Senior Specialist

Kforce
11.2015 - 05.2019
  • Resolved time entry discrepancies with appropriate personnel.
  • Worked closely with the Payroll Department to ensure consultants were appropriately paid each week.
  • Reconciled and verified that all required transactions were completed prior to system downloads.
  • Provided support to both internal and external customers with any questions and/or concerns regarding time worked and compliance with different state requirements and laws.
  • Supported department leadership in implementing new policies, procedures and controls.
  • Identified areas in need of critical improvement and implemented strategies to achieve targets.
  • Provided scheduled and ad-hoc reports for management analysis.

Claims Adjuster

GEICO
07.2006 - 10.2015
  • Took the first notice of claims via phone call from policyholders and claimants.
  • Conducted comprehensive interviews of witnesses and claimants to gather facts and information.
  • Analyzed information gathered by investigation and reported findings and recommendations.
  • Examined claims forms and other records to determine insurance coverage.
  • Answered customer questions regarding the overall claim.
  • Assisted policyholders and claimants with arranging necessary appointments.


Education

A.A. - Paralegal Studies

Community College of Allegheny County
Pittsburgh, PA
08-2025

High School Diploma -

Lake Gibson Senior High School
Lakeland, FL

Skills

  • Experienced in data analysis using Excel
  • High-quality client support
  • 3E System
  • Effective troubleshooting abilities
  • Effective prioritization under pressure
  • Responsive to new challenges
  • Clear communication
  • Thoroughness in tasks

Timeline

Matter Opening Specialist

Reed Smith LLP
01.2024 - Current

Billing Specialist

Reed Smith LLP
01.2022 - 01.2024

Vertical Account Senior Specialist

Kforce
01.2019 - 01.2022

Time Entry Senior Specialist

Kforce
11.2015 - 05.2019

Claims Adjuster

GEICO
07.2006 - 10.2015

A.A. - Paralegal Studies

Community College of Allegheny County

High School Diploma -

Lake Gibson Senior High School

Contact

  • Pittsburgh, PA 15218
  • (412) 540-9937
  • Stephm2223@gmail.com

Awards

  • Twice recognized as Employee of the Quarter at Kforce - May 2018 and April 2021
  • EPIC Award - Kforce. This award recognized top performers within the company through peer nominations.


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Stephanie Tew