Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Stephanie Ulloa Adames

York

Summary

Detail-focused Pharmacy Technician recognized for productivity and efficiency in completing tasks. Skilled in medication dispensing, inventory management, and pharmaceutical calculations. Excel at communication, teamwork, and customer service, ensuring smooth pharmacy operations. Committed to maintaining accuracy and confidentiality in handling prescriptions and patient information.

Overview

9
9
years of professional experience

Work History

Pharmacy Technician

York Wellness Pharmacy
York
05.2019 - Current
  • Managed filing of prescriptions, both electronically and manually.
  • Restocked shelves with new supplies of medications as needed.
  • Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
  • Monitored inventory levels of commonly used drugs and placed orders when necessary.
  • Assisted pharmacists in filling prescriptions accurately and efficiently.
  • Received payment from customers and processed credit card transactions when necessary.
  • Resolved customer complaints in a timely manner while maintaining professionalism at all times.
  • Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
  • Checked expiration dates on medications to ensure that only unexpired products were dispensed.
  • Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
  • Supported pharmacy operations by answering phone calls and directing queries appropriately.
  • Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
  • Answered telephones to respond to questions or requests.
  • Received written prescription or refill requests, verifying information for completeness and accuracy.
  • Prepared and processed medical insurance claim forms and records.
  • Collaborated with other healthcare professionals to ensure optimal patient care.
  • Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
  • Entered patient and prescription information into pharmacy software systems with high attention to detail.
  • Interpreted and processed medication orders under supervision of pharmacist.
  • Collaborated with healthcare providers to clarify prescription orders and resolve medication discrepancies.
  • Teamed with peers, technicians and pharmacists to prioritize and complete orders.

Server

Normandie Ridge Senior Living Community
York
10.2016 - 03.2019
  • Monitored dining room for cleanliness and optimal setup at all times.
  • Greeted guests upon arrival and provided menus to enhance customer experience.
  • Took customer orders accurately and delivered food promptly.
  • Operated POS terminals to process transactions and calculate totals efficiently.
  • Resolved guest complaints and special requests as primary point-of-contact.
  • Assisted in training new servers to ensure high service standards.
  • Balanced cash drawers at shift end while adhering to cash handling procedures.
  • Maintained lobby cleanliness by wiping down tables and chairs regularly.

Education

High School Diploma -

York County School of Technology
York, PA
06-2018

Some College (No Degree) - Nursing

HACC
York, PA

Skills

  • Medication dispensing and prescription filling
  • Inventory control and ordering medications
  • Customer service and support
  • Data entry and processing payments
  • Pharmacy software proficiency
  • Insurance processing and billing
  • Patient communication and answering questions
  • Problem resolution and issue resolution
  • Team collaboration and support
  • Insurance reconciliation and billing support
  • Attention to detail and labeling accuracy
  • HIPAA compliance and FDA regulations
  • Drug interaction awareness and safety

Languages

Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Pharmacy Technician

York Wellness Pharmacy
05.2019 - Current

Server

Normandie Ridge Senior Living Community
10.2016 - 03.2019

High School Diploma -

York County School of Technology

Some College (No Degree) - Nursing

HACC

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Stephanie Ulloa Adames