Stephanie Weitzman-Schafer
Coopersburg
Summary
Dynamic Sales Implementation Manager at United Healthcare - Optum with a proven track record in leading new business launches to deliver growth in membership on time meeting or exceeding budget. Skilled in project planning and relationship building, I drive continuous sales processes and relationship building that enhances efficiency and client satisfaction while fostering team collaboration and professional growth.
Overview
15
15
years of professional experience
Work History
Sales Implementation Manager
United Healthcare - Optum
09.2018 - Current
- Managed multiple simultaneous implementations with minimal supervision, demonstrating strong organizational skills and adaptability.
- Presented project updates to senior leadership, highlighting successes and addressing challenges with proposed solutions, ensuring ongoing support for the implementation team''s efforts.
- Led a diverse team of professionals in successfully completing complex implementations on time and within budget constraints.
- Implemented continuous improvement initiatives that resulted in increased efficiency across various stages of the implementation process.
- Established effective communication channels between internal teams and external clients to facilitate smooth project execution.
- Mentored team members through hands-on training sessions to enhance their professional growth opportunities.
VP-Branch Manager
National Penn Bank
06.2010 - 02.2016
- Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
- Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
- Collaborated with senior management to develop strategic initiatives and long term goals.
- Developed new revenue streams by identifying growth opportunities and forging strategic partnerships with key industry players.
- Established a culture of continuous improvement, fostering innovation and driving sustainable growth across the organization.
- Enhanced company profitability by implementing strategic business plans and optimizing operational processes.
- Transformed customer experience by designing and executing comprehensive service improvement initiatives aimed at enhancing satisfaction levels.
- Delivered strong financial performance despite challenging economic conditions by executing prudent risk management strategies throughout all aspects of business operations.
Education
Certificate - Medical Assistant
Allentown Business School
Allentown, PASkills
- Cross-functional team leadership
- Project leadership
- Project coordination
- Task prioritization
- Project planning
- Teamwork and collaboration
- Time management
- Attention to detail
- Problem-solving abilities
- Excellent communication
- Reliability
- Organizational skills
- Team collaboration
- Active listening
- Effective communication
- Adaptability and flexibility
- Decision-making
- Relationship building
- Team building
- Self motivation
- Interpersonal skills
- Analytical thinking
- Business process improvement
- Professionalism
Timeline
Sales Implementation Manager
United Healthcare - Optum
09.2018 - Current
VP-Branch Manager
National Penn Bank
06.2010 - 02.2016
Certificate - Medical Assistant
Allentown Business School
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