Stephanie Michelle Martinez
Reading
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
16
16
years of professional experience
Work History
Style Consultant
Target
08.2022 - 10.2023
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked flexible schedule and extra shifts to meet business needs.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Excellent communication skills, both verbal and written.
- Mentored new hires, resulting in stronger staff development and increased productivity.
Assistant Manager
Payless Shoe Store
01.2008 - 04.2019
- Generated repeat business through exceptional customer service.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Monitored budget and revenue trends, compiling reports for company leadership to inform decision-making.
- Created employee scheduling to support daily work load.
Education
High School Diploma -
Gloria Gorelik Bilingüe
Guayaquil, Equador12-2005
Skills
- Client relationship building
- Schedule coordination
- Recruiting and interviewing
- Sales monitoring
- Team building
- Performance reviewing
- Staff management
- Customer service
- Excellent communication
- Helping Exceed Sales Goals
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Style Consultant
Target
08.2022 - 10.2023
Assistant Manager
Payless Shoe Store
01.2008 - 04.2019
High School Diploma -
Gloria Gorelik Bilingüe
Similar Profiles
Gavin Drake KelleyGavin Drake Kelley
Guest Advocate at TargetGuest Advocate at Target
Savannah OlsenSavannah Olsen
Fulfillment Team Member at TargetFulfillment Team Member at Target
Mekah JonesMekah Jones
Executive Team Leader, Human Resources at TargetExecutive Team Leader, Human Resources at Target
Jorge Hernandez BessiesJorge Hernandez Bessies
Warehouse Worker at TargetWarehouse Worker at Target
Cory HoffmanCory Hoffman
Line Cook at Meadow Brook Golf ClubLine Cook at Meadow Brook Golf Club