Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephen Allen

Mechanicsburg

Summary

Dynamic and goal-oriented professional with extensive experience at Defense Logistic Agency excelling in customer service and teamwork. Proven ability to enhance DLA appeal and foster customer loyalty. Skilled in inventory management and problem-solving, ensuring operational efficiency and high-quality service delivery. Reliable and adaptable, committed to continuous improvement in fast-paced environments.

Overview

51
51
years of professional experience

Work History

Sales Associate Stocker

Boscov's Deptment Store
03.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote customer repeat buisness.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Lead Supply Technician

Department of Defense / Defense Logistics Agency
03.2005 - 03.2018

Managed inventory actions.

Performed duties as a Materials Examiner. Inspected all inbound material. weighed and measured material for storage and processed material for storage in proper warehousing.

Inspected all packaging for Mil STD.

Load Material on and off skids, pallets.

Operate Material Handling Equipment(MHE).

Utilized DSS and other and other automated supply systems.

Identify, examine, classify, except and dispose of materials per DLA regulations.

  • Reviewed and verified quantities received against bills of lading, contracts and purchase requests.
  • Verified clerical computations against physical count of stock to adjust errors in computations.
  • Coordinated with various departments to ensure timely completion of production schedules and deliveries.

Service Technician

Clarklift of Tampa
02.2002 - 04.2005
  • Evaluated equipment performance data regularly to identify areas for improvement or potential failure points before they occurred.
  • Conducted regular safety audits, identifying potential hazards and implementing corrective measures to ensure a secure work environment.
  • Managed projects effectively, ensuring timely completion of tasks and meeting all safety standards.
  • Demonstrated adaptability by quickly learning new technologies and applying them to real-world situations effectively.
  • Enhanced equipment reliability by performing regular preventive maintenance and troubleshooting complex electrical systems.
  • Continually updated technical knowledge through ongoing education opportunities, staying current on industry trends and advancements.
  • Maintained detailed records of work performed, allowing for accurate tracking of equipment history and warranty information.

Aircraft Maintenance Technician

U.S Army Aviation Active Duty/ Reserve Components
10.1974 - 07.1996
  • Maintained accurate records of all maintenance tasks performed, ensuring compliance with FAA regulations.
  • Removed components such as landing gear, engines, and flight control.
  • Performed scheduled and unscheduled inspections to check flight readiness of aircraft.
  • Enhanced aircraft safety by performing thorough maintenance inspections and identifying potential issues.
  • Inspected airframes to detect wear and other defects.
  • Assisted in training new technicians, sharing knowledge and expertise to ensure high-quality workmanship.
  • Operated power tools, gauges and testing equipment to adjust, repair, and replace faulty components in aircrafts.
  • Evaluated individual aircraft components to identify and troubleshoot issues.
  • Lubricated shafts, bearings, and gears to maintain optimal performance.
  • Increased operational readiness of aircraft fleet through timely completion of scheduled maintenance tasks.
  • Contributed to a reduction in maintenance-related incidents by maintaining a strong focus on safety during all tasks.
  • Demonstrated commitment to continuous learning by staying up-to-date on industry best practices and participating in relevant training opportunities.
  • Performed duties as A/C mechanic
  • Maintained OH-6 ,CH- 47, CH-54 Skycrane Flight Engineer with over 3,000 Flight hours.

Education

High School Diploma -

Lawton High School
Lawton, OK

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Problem-solving
  • Goal oriented
  • Reliable and punctual
  • Excellent people skills
  • Multi-tasking strength

Timeline

Sales Associate Stocker

Boscov's Deptment Store
03.2023 - Current

Lead Supply Technician

Department of Defense / Defense Logistics Agency
03.2005 - 03.2018

Service Technician

Clarklift of Tampa
02.2002 - 04.2005

Aircraft Maintenance Technician

U.S Army Aviation Active Duty/ Reserve Components
10.1974 - 07.1996

High School Diploma -

Lawton High School
Stephen Allen