Stephen Olszyk

Nanticoke,Pa

Summary

Adept at fostering staff development and ensuring workplace safety, My tenure at Manchester Ind. as a Shift Supervisor saw our team spearheading employee training programs and implementing effective safety processes. With a knack for conflict resolution and proficiency in Microsoft Office, I consistently enhanced operational efficiency and staff motivation, significantly boosting team performance.

Overview

years of professional experience

Certification

Work History

Shift Supervisor

Manchester Ind.

05.2005 - Current

Trained new employees and delegated daily tasks and responsibilities.
Completed store opening and closing procedures and balanced tills.
Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
Responded to and resolved customer questions and concerns.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.
Conducted regular performance evaluations, providing constructive feedback to help employees grow professionally.
Enforced company policies and regulations with employees.
Promoted a positive work environment through open communication and effective conflict resolution strategies.

Education

GED -

Coughlin

Wilkes-barre

06-2000

Skills

Employee training and mentoring
Staff motivation and development
Workplace safety
Staff management
Operations management
Safety awareness
Conflict resolution techniques
Safety

Safety reviews
Team motivation
Goal setting and tracking
Daily workflows
Safety processes and procedures
Team-building activities
Familiar with Microsoft Windows and Office