Stephone Rivera
Easton
Summary
Passionate and hard working sommelier who loves work with people and inspire his love for wine, and those who make it, in others. Has experience crafting and maintaining award winning wine programs and is driven by the idea of continuous improvement. While twelve years in hospitality in both back and front of house drives away most people I find myself more enthralled and curious of others every day.
Overview
8
8
years of professional experience
Work History
FOH Manager /Wine Director
Melt
03.2023 - Current
- Ensure service standards are being met and guests are having a positive experience.
- Challenge staff in ways to create an environment of continuous improvement.
- Train staff in wine and fine beverage knowledge with a focus on service.
- Maintain and make improvements to the restaurant wine program.
- Drive creativity behind the bar team and be a resource of information for the cocktail and beer program.
Wine Steward
Blue
03.2021 - 03.2023
- Coordinated wine selection with a wine director and restocked the cellar with over 1,500 bottles for an award winning wine program.
- Provide elevated guest service across all areas in FOH including a dining room, four bars, private dining rooms, and an event center.
- Provide wine and fine beverage training for all service and bar staff.
- Assist in the making of private wine tastings and then host said tastings.
Server
Drive Shack Inc.
10.2019 - 03.2021
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Educate guests on the safe use of the golf "bays" while creating a fun and engaging atmosphere.
- Maintain clean work stations and ensure the restaurant was consistently presentable.
Server
Carrabba’s
04.2017 - 10.2019
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Work with a team to ensure food is constantly being run from the kitchen and service stations were always stocked.
- Maintain clean and presentable dining room at all times.
Server
Hook Seafood And Grille
03.2016 - 03.2017
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Educate guests on the food menu and beverage program as well as suggest appropriate options for allergy concerns.
- Entertain and be present as a host to all that join us.
Education
Bachelor of Science - Exercise Science With A Minor in Biology
Bloomsburg University of Pennsylvania
Bloomsburg, PAHigh School Diploma -
Freedom High School
Bethlehem, PA06.2014
Skills
- Guest Satisfaction
- Expertise in wine and fine beverage
- Cultivating and maintaining relationships
- Excellent communicator
- Organization
- Teaching
Accomplishments
- Wine Spectator Award of Excellence
Timeline
FOH Manager /Wine Director
Melt
03.2023 - Current
Wine Steward
Blue
03.2021 - 03.2023
Server
Drive Shack Inc.
10.2019 - 03.2021
Server
Carrabba’s
04.2017 - 10.2019
Server
Hook Seafood And Grille
03.2016 - 03.2017
Bachelor of Science - Exercise Science With A Minor in Biology
Bloomsburg University of Pennsylvania
High School Diploma -
Freedom High School
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