Steve Huth
Littlestown
Summary
Proven Sales and Technical Representative with a track record of fostering long-term client relationships and enhancing customer satisfaction at Sherwin Williams. Skilled in technical guidance and strategic planning, I excel in project management and teamwork, significantly boosting customer satisfaction and service levels.
Overview
32
32
years of professional experience
Work History
Sales and Technical Representative
Columbia Paint
Columbia, MD
05.2019 - Current
- Established rapport with clients through regular check-ins, ensuring their ongoing satisfaction with products and services provided.
- Served as a subject matter expert during sales presentations, answering technical questions and demonstrating product capabilities.
- Conducted product demonstrations and training sessions for customers, promoting product knowledge and adoption.
- Managed high-profile accounts, delivering exceptional service and fostering long-term client relationships.
Professional Coatings Representative
Sherwin Williams
Baltimore, MD
02.2003 - 05.2019
- Increased customer satisfaction by addressing and resolving complaints in a timely manner.
- Enhanced company reputation by providing exceptional customer service and support.
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
- Exceeded performance targets through diligent work ethic and focus on results-driven tasks.
Store Manager
Sherwin Williams / Duron
Baltimore, MD
02.1993 - 02.2003
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Education
High School Diploma -
Liberty High School
Eldersburg, MD06-1989
Skills
- Client relationship building
- Strategic planning
- Project management
- Technical guidance
- Teamwork
- Customer service
- Time management
- Reliability
- Excellent communication
- Customer satisfaction
Timeline
Sales and Technical Representative
Columbia Paint
05.2019 - Current
Professional Coatings Representative
Sherwin Williams
02.2003 - 05.2019
Store Manager
Sherwin Williams / Duron
02.1993 - 02.2003
High School Diploma -
Liberty High School