Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Steve Ogram

Brookhaven

Summary

Dynamic Sales Associate with proven expertise at AutoZone, excelling in customer service and inventory management. Recognized for building strong customer relationships and driving sales through effective suggestive selling techniques. Reliable and punctual, I consistently maintained store visual appeal while efficiently handling cash transactions and managing returns, ensuring a seamless shopping experience.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Sales Associate

AutoZone
08.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Sales Associate

Advanced Auto Parts
02.2024 - 08.2024
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Managed returns, exchanges and refunds in accordance with store policy.

Landscaper

Turf Landscape Contractors
05.2021 - 10.2021
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Performed planting, watering, mulching, and edging of lawns.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
  • Trained new team members on best practices in landscaping techniques ensuring consistent quality across all projects.
  • Utilized power tools and landscaping machines to maintain outdoor areas.
  • Removed debris and waste from outdoor areas.
  • Cut trees and shrubs to shape and maintain landscape.
  • Removed tree stumps, roots and debris for cohesive landscape appearance.
  • Prepared soil for planting and sowing.
  • Installed stonework according to landscape design plan and client specifications.

Education

Pennsylvania Leadership Charter School
West Chester, PA

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Problem-solving
  • Reliable and punctual
  • Store opening and closing

Certification

  • [FEMA IS-800 D, Emergency Management Institute- 18th February, 2024
  • [FEMA IS 700 D [ Emergency Management Institute - 18th February, 2024
  • [FEMA IS 100 D [ Emergency Management Institute - 18th February 2024
  • [BLS Basic Life Support Provider, [ American Heart Association - 1/9/24-1/20/26

Languages

English
Full Professional

Timeline

Sales Associate

AutoZone
08.2024 - Current

Sales Associate

Advanced Auto Parts
02.2024 - 08.2024

Landscaper

Turf Landscape Contractors
05.2021 - 10.2021

Pennsylvania Leadership Charter School

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Steve Ogram