Steven Buckman
Jim Thorpe
Summary
Results-driven Field Technician and Project Manager specializing in residential and commercial roofing. Skilled in inspections, personnel training, and proactive issue identification to enhance project quality. Excels in fostering client and contractor relationships while delivering projects on time and within budget. Expertise in crafting competitive estimates and achieving sales objectives through effective communication and needs assessment.
Overview
22
22
years of professional experience
Work History
Field Technician-Technical and Warranty Services
Carlisle Architectural Metals
Carlisle
03.2025 - Current
- Perform roof inspections on standing seam metal roofs according to the required inspection for said installation in my designated territory and outside of my designated territory when necessary
- Perform troubleshooting and problem solving if, when problems arise during roof installations
- Provided guidance to contractors during roof installations when issues arose
- Complete inspection reports after completion of roof inspections
- Perform field measures for perimeter roof edge metal, gutter systems, scupper boxes, downspouts, counterflashing
- Complete product prints when field measures are completed to submit to estimating team
- Provided support for contractors regarding potential issues during the installation of perimeter edge metal, gutter systems, scupper boxes, downspouts, or counterflashing
- Joined pre-bid meetings to support general contractors in understanding specifications and estimating perimeter edge metal, gutter systems, scupper boxes, downspouts, or counterflashing
Project Manager/Estimator
Alan Kunsman Roofing & Siding, Inc.
Freemansburg
07.2024 - 01.2025
- Completed bid work when necessary via PennBid and other bid platforms
- Attended prebid meetings to gather information on a given project to be estimated
- Read through and extracted roof information from building blueprints to build an appropriate estimate
- Performed roof techs of existing roofing conditions including core cuts when applicable to build an appropriate estimate
- Build competitive estimates for service contracts, roof repairs, and roof replacements
- Performed roof inspections for the preparation and delivery of detailed inspection reports for clients and any recommendations for the roof
- Managed roof repairs and roof installations, from ordering the material, coordinating the deliveries, roof set up, roof installation, roof download, while keeping track of roof hours, and communicating with the client
- Oversaw and maintained relationships with current client accounts to ensure satisfaction
- Generated potential client leads by actively canvassing neighborhoods for roofing needs
- Maintained a safe work environment during at the commencement and completion of a given roofing project
Sales Associate
Jottan, Inc.
Delran
02.2023 - 05.2024
- Developed new client accounts and maintained relationships with existing clients
- Generated leads for repairs, service work, or replacements through cold calling, canvassing, referrals, and networking
- Tech existing roofing conditions including core cuts when applicable to provide the estimating team with the proper information
- Attend sales meetings and training to obtain continuing education by participating in manufacturer seminars and conferences
- Participated in trade shows, property manager / hospitality expos, and networking functions to increase client database
Sales Technician
Mark J. Fisher Roofing
Quakertown
01.2016 - 12.2022
- Proficiently sold a wide range of roofing products or siding products from repairs to full replacements
- Oversaw installations of sold work, ensuring client satisfaction through regular communication during and after installation
- Tech existing roofing conditions including core cuts when applicable to provide clients with a proper estimate
- Maintain a friendly and professional client interaction to keep doors open for repeat business
- Ensured safe working environment for technicians and clients, promoting safety standards and practices
- Assured warranty compliance through detailed inspections with manufacturer, maintaining product integrity.
- Managed processing of shingle warranty claims to facilitate timely resolutions.
- Completed sold repair work
- Performed callback inspections and callback work as needed
- Staying up to date on current roofing and siding products
- Staying up to date on current ICC Building Code requirements
Field Supervisor
Mark J. Fisher Roofing
Quakertown
08.2014 - 12.2016
- Oversaw the installation of shingle, metal, and low slope roofing systems
- Oversaw the installation of cement board siding and various vinyl siding systems
- Conducted inspections during installation and final stages to verify proper product installation
- Direct contact with clients during installation process to ensure client satisfaction
- Ensured safe working environment for technicians and clients through adherence to safety protocols
- Staying up to date with current installation specifications for proper installations and warranty claims
Shop Foreman
Mark J. Fisher Roofing
Quakertown
07.2013 - 07.2014
- Coordinated inspection and emissions testing for company vehicles to comply with regulations
- Performed various types of maintenance on company vehicles
- Procured materials from vendors for roofing and siding repairs or installations to support project timelines
- Maintained inventory of the roofing and siding materials in the warehouse
- Staged warehouse materials for upcoming installation or repairs
- Delivered and picked-up dump trucks or dump trailers to jobsites for trash disposal during projects
Lead Shipper
Rosenberger's Dairies
Hatfield
07.2006 - 06.2013
- Performed nightly inventory on warehouse products
- Managed the production schedule to ensure timely output
- Picked product orders set to be delivered
- Performed the loading and unloading of products via forklift or pallet jack to and from trailers
- Performed duties in a safe working manner
Diesel Mechanic
United States Marine Corps
Allentown
08.2004 - 08.2012
- Diesel Mechanic for HMMWV and 7 Ton vehicles
- Deployed from October 2006 to May 2007 for Operation Enduring Freedom
- Performed base security during first half of deployment
- Performed vehicle maintenance second half on deployment on combat vehicles
- Received the Navy and Marine Corps Achievement Medal during deployment for the efforts in maintaining combat ready vehicles for troop transport
- Received a Certificate of Accommodation during deployment for the efforts in maintaining combat ready vehicles for troop transport
- Stateside performed vehicle maintenance and PMs
- Honorably Discharged in August 2012
Skills
- Warranty Knowledge
- Low Slope Roof Knowledge
- Shingle Roof Knowledge
- Metal Roof Knowledge
- Building Siding Knowledge
- Job Site Safety Knowledge
- ICC Building Code Knowledge
- Roof inspection
- Field measurements
- Troubleshooting
- Salesforce Proficient
- Company Cam Proficient
- Edge Estimating Proficient
- Documentation
- Technical documentation
- Mathematically Proficient
- Customer Service Mindset
- Rapport Building
- Active Listener
- Goal Oriented
- Self-motivated
References
- Aaron Wieand, 484-764-7487, General Manager at Alan Kunsman Roofing & Siding, Inc.
- Ryan Fulton, 215-614-6243, Territory Manager at Siplast
- Rich Savidge, 215-264-6273, Sales Technician at Remodeling Concepts
Timeline
Field Technician-Technical and Warranty Services
Carlisle Architectural Metals
03.2025 - Current
Project Manager/Estimator
Alan Kunsman Roofing & Siding, Inc.
07.2024 - 01.2025
Sales Associate
Jottan, Inc.
02.2023 - 05.2024
Sales Technician
Mark J. Fisher Roofing
01.2016 - 12.2022
Field Supervisor
Mark J. Fisher Roofing
08.2014 - 12.2016
Shop Foreman
Mark J. Fisher Roofing
07.2013 - 07.2014
Lead Shipper
Rosenberger's Dairies
07.2006 - 06.2013
Diesel Mechanic
United States Marine Corps
08.2004 - 08.2012