Steven Charlemagne
Philadelphia
Summary
Dedicated and dependable professional with a strong commitment to professionalism, and teamwork. Quick to learn new skills, and solve problems effectively under pressure. Possesses strong communication skills, reliability, and the ability to wok collaboratively to achieve organizational goals.
Overview
8
8
years of professional experience
Work History
HVAC Install Helper
Christian Heating And Air Conditioning
04.2026 - Current
- Assisted technicians in installing heating and air conditioning systems, ensuring compliance with safety protocols.
- Organized tools and materials for technicians, streamlining workflow during installation and repair jobs.
Security Officer
Holy Redeemer Hospital
04.2024 - Current
- Maintain a safe environment for patients, visitors, and staff
- Respond to incidents, and assist with de-escalating conflicts
- Regularly patrol the hospital grounds
- Monitor cameras and alarms, document incidents and work closely with coworkers o maintain order
HVAC Apprentice
Mariano Mechanical
11.2025 - 12.2025
- Operated hand and power tools to complete mechanical assembly tasks efficiently.
- Assisted senior technicians with AC systems.
- Maintained accurate inventory of tools and materials, ensuring readiness for projects.
HVAC Apprentice
W.F. Smith
01.2023 - 08.2025
- Implemented process improvements that enhanced productivity in mechanical operations.
- Worked under guidance of experienced professionals to learn trade best practices and techniques.
- Adhered to company policies, procedures, and safety guidelines during daily work activities.
Cashier
Manny's Deli Stop
04.2024 - 04.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accuracy in cash handling and daily financial reconciliation.
- Assisted customers with menu item inquiries and provided personalized service.
- Collaborated with team members to improve checkout workflows and reduce wait times.
Sales Development Representative
Phenom
12.2022 - 12.2023
- Cultivated relationships with prospects to drive interest in solutions and increase lead generation.
- Conducted thorough research on potential clients to tailor outreach strategies effectively.
- Collaborated with sales teams to align messaging and enhance conversion rates across campaigns.
- Analyzed market trends and customer feedback to refine sales approaches and improve targeting.
Food Runner
Jake's and Cooper's Wine Bar & Grill
06.2021 - 12.2021
- Delivered food and beverages promptly to enhance guest satisfaction and dining experience.
- Collaborated with kitchen staff to ensure timely order fulfillment and quality service.
- Maintained cleanliness and organization of dining areas to support efficient operations.
Store Associate
Beer World
10.2019 - 06.2021
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained inventory accuracy through regular stock checks and organization of merchandise displays.
- Operated point-of-sale systems efficiently, processing transactions and handling cash management tasks.
- Collaborated with team members to ensure timely restocking and presentation of promotional items.
Manager
Bryn And Dane's
04.2018 - 10.2019
- Led team in achieving operational excellence through effective scheduling and resource allocation.
- Enhanced customer satisfaction by implementing service training programs for staff.
- Streamlined inventory management processes, reducing waste and optimizing stock levels.
- Managed and motivated employees to be productive and engaged in work.
Education
No Degree - Business Management
Delaware Valley University
Doylestown, PAHigh School Diploma -
Jenkintown High School
Jenkintown, PA06-2017
Skills
- Active learning
- Teamwork and collaboration
- Attention to detail
- Following directions
Timeline
HVAC Install Helper
Christian Heating And Air Conditioning
04.2026 - Current
HVAC Apprentice
Mariano Mechanical
11.2025 - 12.2025
Security Officer
Holy Redeemer Hospital
04.2024 - Current
Cashier
Manny's Deli Stop
04.2024 - 04.2025
HVAC Apprentice
W.F. Smith
01.2023 - 08.2025
Sales Development Representative
Phenom
12.2022 - 12.2023
Food Runner
Jake's and Cooper's Wine Bar & Grill
06.2021 - 12.2021
Store Associate
Beer World
10.2019 - 06.2021
Manager
Bryn And Dane's
04.2018 - 10.2019
No Degree - Business Management
Delaware Valley University
High School Diploma -
Jenkintown High School