Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Steven Hollis

Supply Chain And Logistics.

Summary

I love having new roles and experience in fields I never performed. I have experience working as a part of a team and individually, I understand the importance of being interactive and enjoy communicating with others for the benefit of the company. I'm open-minded to changes and challenges.

Overview

12
12
years of professional experience
2
2
Languages

Work History

Backup Trainer

Center Source Group
01.2023 - Current
    • Helping to identify, correct, and dispute bets for casinos, sports wagers, and live dealers.
    • Oversaw accurate tracking of player activity to inform targeted marketing efforts and rewards programs.
    • Mentored new hires, resulting in stronger staff development and increased productivity.
    • Trained new staff members on casino policies, procedures, and game rules for improved performance.
    • Delivered dynamic presentations to facilitate learning and retention among diverse audiences.
    • Collaborated with subject matter experts to create accurate and up-to-date content for training sessions.
    • Promoted a culture of continuous learning within the organization by advocating for ongoing professional development opportunities.

Order Management Backoffice

Grainger Panama Services
03.2017 - 07.2022
    • The position is focused on logistics and supply chain by getting product availability and lead time for customers by being a point of contact through Grainger suppliers and checking internal inventory with our branches all over the USA
    • Tracked and entered inventory transactions using SAP software.
    • Proactively participated in meetings and helped create new practices
    • Processed a range of documentation and entered information into databases
    • Liaised with suppliers and vendors for prompt delivery of orders.
    • Double-checked customer orders purchase orders and information before filling out order forms to prevent unnecessary delays and errors.
    • Reduced order errors with meticulous attention to detail, thorough review, and effective communication.
    • Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.

Factory worker

Berlin Packaging
06.2015 - 06.2016
  • Order processing at designated stations, to assemble and package orders on trucks multiple times throughout the day
  • Heavy lifting
  • Time management
  • Attention to detail
  • Processed an average of $130 worth of orders.

Tech Support

LG Communications
03.2013 - 03.2015
  • Provided support for all LG phones from basic feature phones to androids
  • With a step-by-step process on how to
  • Update software
  • Issues with phone slowness
  • Create backup folders for SD cards
  • Transfer of information from the phone to a computer or other phones
  • Bluetooth and WIFI connectivity issues
  • Warranty procedures for phone repair.

Collections Specialist

Charter Communications
03.2012 - 03.2013
  • Reviewed invoices and statements; rectified instances of incomplete information and prompted collections proceedings for unpaid invoices
  • Applying credit to invoice discrepancies
  • Explaining the billing cycle
  • Promise to pay
  • Adding Extension for payment for well-paying customers.

Education

High School Diploma -

Langley High School
Pittsburgh, PA

Skills

SAP

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Timeline

Backup Trainer

Center Source Group
01.2023 - Current

Order Management Backoffice

Grainger Panama Services
03.2017 - 07.2022

Factory worker

Berlin Packaging
06.2015 - 06.2016

Tech Support

LG Communications
03.2013 - 03.2015

Collections Specialist

Charter Communications
03.2012 - 03.2013

High School Diploma -

Langley High School
Steven HollisSupply Chain And Logistics.