Steven Santos
Pen Argyl
Summary
Energetic leader successful at motivating and building positive team dynamics to accomplish goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.
Professional in food safety and quality assurance with strong track record in maintaining rigorous standards and ensuring compliance with industry regulations. Skilled in hazard analysis, critical control points, and sanitation protocols, with focus on team collaboration and adaptability to changing needs. Known for reliability and delivering consistent results in high-pressure environments.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments.
Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
20
20
years of professional experience
Work History
Quality Assurance Analyst
Nestle Purina
08.2022 - Current
- Mentored and coached team members on QA topics and strategies.
- Participated in regular meetings with cross-functional teams to discuss progress updates, communicate concerns or challenges, and ensure alignment of project goals.
- Maintained comprehensive knowledge of relevant industry regulations and standards, ensuring compliance throughout the QA process.
- Streamlined QA processes for increased efficiency and reduced time spent on redundant tasks.
- Acted as a liaison between the QA team and other departments such as Product Management, ensuring effective communication throughout all stages of the project lifecycle.
- Championed quality assurance initiatives within the organization by promoting a culture of continuous improvement and striving for excellence in all aspects of product development.
- Supported company in maintaining work environment focused on quality, communication, collaboration, integration, and teamwork.
- Conducted training sessions for junior QA analysts, enhancing their skills and knowledge of industry best practices.
- Ensured customer satisfaction by verifying that products met specifications and functioned as intended before release.
- Conducted root cause analyses for identified defects, implementing preventive measures to minimize recurrence rates.
- Performed thorough inspections of incoming materials and outgoing products.
- Maintained accurate documentation of all quality-related activities, facilitating easy access to records when needed.
- Helped uncover and fix production problems in order to reduce overall defect rates.
- Utilized problem-solving skills to identify trends in data that indicated potential areas requiring attention or modification within the manufacturing process.
- Enhanced production efficiency by streamlining quality assurance processes and implementing best practices.
Disc Jockey
Self Employed
08.2009 - Current
- Met with clients and discussed options for music and particular songs for each special event.
- Participated in promotional events in local community.
- Mixed, cut and sampled recorded music using DJ controllers, CDJs, or DJ mixers.
- Accepted song requests from event guests.
- Drafted invoices for services rendered and collected payments from customers.
- Performed sound checks to verify proper equipment operation.
- Promoted services on social media
- Developed event-specific playlists by aligning music with event functions.
- Communicated with venue owners to determine music preferences, scheduling and anticipated event attendance.
Salary Supervisor
UPS
09.2018 - 05.2022
- Established and enforced clear goals to keep employees working collaboratively.
- Enforced company policies, answered coworkers' questions and trained new personnel.
- Wrote reports outlining results to facilitate management decision making.
- Utilized expertise in Microsoft Word & Excel to produce production notes, goals and results.
- Compiled and verified data to resolve issues and streamline efficiency.
- Complied with company policies, objectives and communication goals.
- Identified and corrected performance and personnel issues to reduce impact to business operations.
- Coached staff members to develop long-term career goals.
- Evaluated processes and employee strengths to realign workflows with changing business demands.
- Planned and managed resources to consistently meet production, quality and cost goals.
- Managed/Supervised between 10 to 20 employees and managed 2 to 3 part time supervisors
Quality Assurance Analyst
Asbury Carbons
02.2005 - 03.2008
- Maintained policy, procedures, work instructions and projects for quality and continuous improvement agendas.
- Set and achieved product quality objectives while meeting product specifications.
- Oversaw process checks to verify proper completion and correct frequency.
- Maintained quality assurance procedure documentation.
- Completed routine inspections of components and products to fulfill quality assurance requirements.
- Randomly selected products at various stages of production for evaluation.
- Collected, analyzed and summarized data including failed processes and recalls to create accurate quality documentation.
- Compared samples to standards and specifications by performing detailed measurements and tests.
- Evaluated grading of product quality against published specifications to maintain consistently high-quality standards.
- Noted results and entered data into excel to track and assess trends.
Education
High School Diploma -
Phillipsburg High School
Phillipsburg, NJSkills
- Project Management
- Operating Soundboards
- Developing Rapport With Guests
- Coordinating Promotional Events
- High Energy Delivery
- Various Music Styles
- Announcing and Hosting
- Team Management
- Organizational Skills
- Relationship Building
- Data Management
- Computer Skills
- Training & Development
- Friendly, Positive Attitude
- Work Ethic
- Active Listening
- Reliable and Trustworthy
- People Skills
- Problem Resolution
- Documentation skills
- Root-cause analysis
- Trend tracking
- Quality assurance requirements
- HACCP planning
- Food microbiology
- Incident investigation
- Sanitation procedures
- Sensory evaluation
- Product inspection
- Multitasking
- Food safety regulations
- Production and processing
Timeline
Quality Assurance Analyst
Nestle Purina
08.2022 - Current
Salary Supervisor
UPS
09.2018 - 05.2022
Disc Jockey
Self Employed
08.2009 - Current
Quality Assurance Analyst
Asbury Carbons
02.2005 - 03.2008
High School Diploma -
Phillipsburg High School
Similar Profiles
Michael ColdironMichael Coldiron
Manager Ecommerce Supply Chain at Nestle Purina PetCareManager Ecommerce Supply Chain at Nestle Purina PetCare
Cjay KritselisCjay Kritselis
General Laborer at Nestle Purina PetCareGeneral Laborer at Nestle Purina PetCare
Andrew KohlAndrew Kohl
Maintenance Mechanic at Nestle PurinaMaintenance Mechanic at Nestle Purina
RENEE MoeRENEE Moe
Packaging Utility Relief at Nestle Purina PetCarePackaging Utility Relief at Nestle Purina PetCare
Ileana SmithIleana Smith
Environmental Services Housekeeper at Stroudsburg Post Acute Nursing and RehabilitationEnvironmental Services Housekeeper at Stroudsburg Post Acute Nursing and Rehabilitation