Steven Wolf

Assisted in monitoring production/service schedules to ensure timely completion of projects

• Learned safety protocols and operational procedures for efficient workflow
• Supported team in maintaining quality standards during production processes
• Worked with colleagues/outside sources to troubleshoot equipment issues and minimize downtime
• Engaged in continuous improvement initiatives aimed at optimizing work processes
• Participated in training sessions to enhance understanding of machinery and tools
• Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
• Managed continuous improvement initiatives to drive gains in quality, flow, and output.
• Reviewed work for quality and compliance with company standards and design specifications.
• Sourced materials to keep up with production/service goals and meet customer demands.
• Delivered direct feedback to senior management regarding project visibility and status.
• Reviewed maintenance and repair problems to determine appropriate action for resolution.
• Reduced waste and material costs by optimizing resource allocation and inventory management.
• Estimated labor requirements to support anticipated workload.
• Determined suitable crew requirements, scheduled employees, and worked with human resources to meet changing production schedules.
• Mentored junior staff members on best practices in production management, cultivating a skilled workforce capable of tackling complex challenges head on.
• Negotiated with suppliers for better pricing and terms, reducing overall procurement costs without sacrificing quality.
• Spearheaded process improvements that led to reduced cycle times, allowing for increased output without additional manpower or equipment investment.
• Established preventive maintenance schedule for production equipment, minimizing unplanned downtime.
• Reduced material waste, leading to cost savings, by optimizing production planning and inventory management.
• Collaborated with R&D to integrate new technologies into production processes, enhancing product features.
• Coordinated with sales and marketing to align production schedules with market demands, optimizing inventory levels.
• Managed personnel by implementing company policies, procedures, work rules, and disciplinary action.
• Evaluated employee performance and provided feedback and training as needed.
• Enforced health and safety protocols to promote safe working environment.
• Monitored inventory levels and restocking schedules to avoid production delays from unavailable materials.
• Oversaw routine maintenance programs and scheduled service to keep equipment functioning at peak levels.
• Researched latest industry trends and technologies, boosting knowledge and understanding of industrial production.
• Handled routine transactions, ensuring a smooth and positive customer experience.
• Maintained up-to-date knowledge of products and services to better assist customers.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.
• Developed strong product knowledge to provide informed recommendations based on individual customer needs.
• Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
• Conducted training sessions for new hires, ensuring consistent level of service across team.
• Enhanced customer loyalty by offering personalized solutions tailored to individual needs.
• Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, position.

Worked loading/unloading warehouse trucks to transport stock to main plant in bally pa.

Took unloaded stock and placed it in ware house and recorded the location of the boxed products.

Pulled orders from there location and placed them on the truck to go to the main plant or in a holding area for morning transport to main plant.

This job was an after school job and this job was done with no supervision. I would arrive and my supervisor would give me my work orders to fill and stock that had to be place and recorded. The only other person in the warehouse was a security guard.

I also worked at this warehouse full time when school let out in the summer.