Storm Nilsen
Pipersville
Summary
Professional with strong communication and negotiation skills, adept in building and maintaining client relationships. Proven ability to drive sales, meet targets, and adapt to changing market conditions. Strong team collaborator with focus on achieving results and delivering consistent performance. Skilled in CRM software, lead generation, and customer service.
Overview
11
11
years of professional experience
Work History
Inside Sales Representative
GranQuartz
12.2023 - 12.2024
- Negotiated prices, terms of sales and service agreements.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Contributed to event marketing, sales and brand promotion.
- Consulted with businesses to supply accurate product and service information.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Informed customers of promotions to increase sales productivity and volume.
- Attended monthly sales meetings and quarterly sales trainings.
- Contributed to team objectives in fast-paced environment.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Conducted weekly review meetings with fellow Inside Sales Representatives to share insights and collaborate on strategies for improvement.
- Participated in industry events and trade shows to network with prospects, gather leads, and increase brand awareness.
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Used CRM software to maintain detailed contact logs and account records.
Inside Sales Representative
Delaware Quarries Inc
10.2013 - 12.2023
- Answered customer questions regarding products, prices and availability.
- Manage friendly and professional customer interactions.
- Maintained knowledge of available products to best serve customers and maximize sales potential.
- Determine needs, deliver solutions and overcome objections through consultative selling skills.
- Exceed target sales goals through continuous pursuit of new sales opportunities and expert closing of customer deals.
- Use CRM software to maintain detailed contact logs and account records.
- Select correct products based on customer needs, product specifications and applicable regulations.
- Increase sales with execution of full sales cycle processing from initial lead generation through to conversion and closing.
- Perform effectively in self-directed work environment, managing day-to-day operations and decisions.
- Train new employees on customer service, money handling and organization.
Education
High School Diploma -
New Hope Solebury High School
06.2005
Skills
- Customer Relationship Management
- Data Entry
- Cold calling expertise
- Time Management
- Overcoming Objections
- Issue Resolution
- Promote Products
- Converting Leads
- Customer Service and Assistance
- CRM proficiency
- Payment processing
- New business development
Timeline
Inside Sales Representative
GranQuartz
12.2023 - 12.2024
Inside Sales Representative
Delaware Quarries Inc
10.2013 - 12.2023
High School Diploma -
New Hope Solebury High School
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