Dynamic sales and marketing professional with a proven track record at Ryan Homes, recognized for exceptional performance in new home sales. Expert in customer relationship management and negotiation, I excel in driving revenue growth and enhancing client satisfaction through tailored design solutions and strategic marketing initiatives.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Sales & Marketing Representative
Ryan Homes
Mechanicsburg
03.2021 - Current
Achieved Presidents Club recognition for outstanding sales performance.
Led clients through the home-buying process, providing expert guidance on design and customization.
Developed and executed marketing strategies to drive sales and enhance customer engagement.
Collaborated with internal teams to ensure seamless communication and project execution.
Produced sales documents, finalized deals and filed records.
Sales Representative
Mohawk Industries
Mechanicsburg
10.2014 - 09.2021
Managed sales of flooring products to residential and commercial clients.
Built strong relationships with key accounts to drive revenue growth.
Provided product knowledge and design recommendations tailored to customer needs.
Reset store displays for special events and seasonal merchandise changes.
Coordinated with logistics teams to ensure timely delivery of products to customers.
Sales Specialist – Interiors
Lowe’s
03.2013 - 09.2014
Assisted customers with interior design selections, including flooring, cabinetry, and countertops
Delivered exceptional customer service, increasing client satisfaction and sales performance
New Home Sales Representative
Keystone Custom Homes
01.2011 - 12.2013
Guided homebuyers through the sales process, from initial consultation to closing
Provided expert advice on floor plans, customization options, and design selections
Developed marketing campaigns to attract potential buyers
Design & Construction Manager
The Piedmont Companies Inc.
Atlanta
07.2009 - 08.2029
Managed residential and commercial construction projects from concept to completion.
Oversaw design elements to ensure alignment with the client vision and industry standards.
Coordinated with contractors, vendors, and designers to maintain project timelines and budgets.
Negotiated contracts with vendors and suppliers to secure favorable terms.
Managed scheduling of personnel, equipment and supplies throughout the duration of a project.
Contracted and supervised workers for various construction jobs.
Resolved issues during construction and commissioning phases to maintain tight schedules and budget levels.
Prepared bids on upcoming projects based on estimated costs for labor, materials and equipment usage.
Addressed and resolved onsite conflicts or discrepancies, ensuring minimal impact on project timelines.
Allocated material and labor resources to promote on-time and under-budget project completion.
Education
BFA - Interior Design
Art Institute of Atlanta
Atlanta, GA
01.2003
Skills
New Home Sales and Marketing
Customer Relationship Management
Interior Design and Space Planning
Construction and Project Management
Negotiation and Closing Strategies
Market Analysis and Competitive Research
Lead generation
Communication skills
Attention to detail
Problem solving
Relationship building
Effective customer upselling
Active listening
Certification
Real Estate License, Department of State Pennsylvania, 06/01/12, RS332105
References
References available upon request.
Timeline
Sales & Marketing Representative
Ryan Homes
03.2021 - Current
Sales Representative
Mohawk Industries
10.2014 - 09.2021
Sales Specialist – Interiors
Lowe’s
03.2013 - 09.2014
New Home Sales Representative
Keystone Custom Homes
01.2011 - 12.2013
Design & Construction Manager
The Piedmont Companies Inc.
07.2009 - 08.2029
BFA - Interior Design
Art Institute of Atlanta
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