Sue Stiely

Answer phone calls regarding sick pets, emergencies, and specialty cases. Schedule appointments for pets needing emergency care, or specialty consults. Check clients in/out, assist with getting history from pet owners, rooming clients with pets. Open and settle credit card/cash drawers daily.

Get pertinent history from owners re pet's issues, restrain pets for doctor exams, procedures and treatments. Place iv catheters, blood draws, lab, monitor hospitalized pets, review discharge instructions with owners including medication instructions.

Customer service: answering phone calls from the public regarding a variety of pet needs, stray animals, and other animal related issues. Processing adoptions, assisting customers with donations, and end of life services. Opening and closing daily cash/card drawers. Kennel: responsible for cleaning, feeding, and medicating dogs housed at the shelter on a daily basis. Assisting the public with meet and greets with available dogs for adoption. Also as needed cat care similar to above. On call: receiving and responding to calls from the public, police, and other officials needing assistance with lost/found/abandoned animals off hours.