Sueann Carrero
Allentown
Summary
Dynamic professional with a proven track record at Robert Half, excelling in data entry and document management. Recognized for exceptional attention to detail and effective communication, I consistently enhanced organizational efficiency and built strong customer relationships. Adept at problem-solving, I thrive in fast-paced environments, ensuring accuracy and reliability in all tasks.
Overview
4
4
years of professional experience
Work History
Caseworker/Administrative Assistant
Robert Half
Bethlehem
12.2022 - Current
- Answemulti-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Created and maintained databases to track and record customer data.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Established administrative work procedures to track staff's daily tasks.
Data Entry Clerk
Chubb Insurance
Allentown
05.2024 - 02.2025
- Shared incomplete and deficient data sets with supervisors for resolution.
- Maintained confidentiality of sensitive information entered into the system.
- Compiled data from source documents prior to data entry.
- Researched and obtained further information for incomplete documents.
- Emailed completed documents to supervisors and co-workers to confirm accuracy.
- Scanned documents into appropriate databases for storage purposes.
- Analyzed and processed current data records to provide detailed reports.
Front Desk Receptionist
Kia Dealership
Allentown
09.2023 - 03.2024
- Performed data entry into computer systems to maintain accurate records of customer information.
- Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
Teller
PNC Bank
Allentown
09.2021 - 10.2022
- Balanced cash drawer daily, resolving discrepancies to ensure accurate cash flow data.
Processed customer transactions promptly, minimizing wait times and enhancing efficiency.
Executed wire transfers, stop payments, and account transfers with precision.
Handled bank deposits and armored car transactions with a focus on security.
Maintained comprehensive knowledge of bank products to provide tailored recommendations.
Monitored and reported suspicious activities in compliance with bank security policies.
Established rapport with clients, boosting satisfaction and loyalty through quality service.
Generated monthly reports on customer activity and feedback for management review.
Education
High School Diploma -
William Allen High School
Allentown, PA06.2005
Skills
- Data entry
- Record keeping
- Document management
- Time management
- Problem solving
- Effective communication
- Attention to detail
- Organizational skills
- Time management abilities
- Reliability
Websites
Timeline
Data Entry Clerk
Chubb Insurance
05.2024 - 02.2025
Front Desk Receptionist
Kia Dealership
09.2023 - 03.2024
Caseworker/Administrative Assistant
Robert Half
12.2022 - Current
Teller
PNC Bank
09.2021 - 10.2022
High School Diploma -
William Allen High School
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