Sumar Ismail
Mechanicsburg
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. I have over 20 years of office management experience.
A mother of 4 children who have all grown. I find myself with extra time and energy as I take on a part time role at my current position. Would love to give back and become more involved in my community helping those in need.
Overview
20
20
years of professional experience
Work History
Office Manager
Carlisle Neurocare
07.2003 - Current
- Managed employees with various personalities and from different cultures for private physician practice.
- Completed bi-weekly payroll fo employees.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Controlled finances to lower costs and keep business operating within budget.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Recruited, interviewed and hired employees.
- Established team priorities, maintained schedules and monitored performance.
- Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
- Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
- Addressed and remedied all patient or team member issues.
- Developed close working relationships with front office and back office staff.
- Oversaw accounting, budgeting, and financial reporting.
- Developed policies and procedures for effective practice management.
- Consulted with healthcare professionals on business decisions.
Education
Bachelor of Arts - Economics And Public Policy
Leeds Metropolitan University
England, UK06.1994
Skills
- Banking Operations
- Account Reconciliation
- Business Administration
- Customer Relations
- Excellent Multitasking Abilities
- Administering Payroll
- Financial Tracking
- Office Supplies and Inventory
- Organizational Skills
- Accounts Payable and Receivable
Timeline
Office Manager
Carlisle Neurocare
07.2003 - Current
Bachelor of Arts - Economics And Public Policy
Leeds Metropolitan University
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