Summer Hepfer

ENCODE

• Assisted in training new team members on operational procedures and best practices.
• Monitored and coordinated with management to address discrepancies, and how to fix any freight that may have come through incorrectly, find the problem, fix it correctly to make sure items are received right and received in the manner it should be.
• Implemented improvements to workflows, enhancing efficiency. Found solutions to make situations run smoothly, to achieve better results.
• Collaborated with team members to ensure the seamless execution of FID processing tasks and projects.
• Played an active role in system updates and enhancements, contributing valuable input for improvements related to FID processing functions.
• Assisted in training new hires, sharing best practices for efficient and effective FID processing.
• Created detailed reports for management review, highlighting important trends or areas needing attention within FID processing operations.
• Demonstrated adaptability when faced with changing priorities or processes, adjusting quickly to maintain productivity levels consistently high.
• Contributed positively to the overall team dynamic by offering assistance when needed and proactively seeking feedback for continuous improvement opportunities.
• Took initiative in identifying potential inefficiencies, proposing and implementing solutions that led to improved overall performance.
• Maintained strong working relationships with both internally and externally through consistent professionalism in all interactions.
• Managed time effectively, prioritizing tasks based on urgency and importance to meet strict deadlines consistently.
• Maintained clean, orderly work environment free of hazards.
• Operated equipment while observing standard safety procedures.
• Shipped material and performed boxing, packing, labeling, and preparation of related documents.
• Used machinery and equipment, such as box cutters.
• Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
• Drove forklifts, clamps, and other equipment to move materials.
• Helped train new employees in safe practices and warehouse procedures.
• Strapped items down over protective padding to secure throughout transportation.
• Always sought new ways to avoid unnecessary downtime, seeking a backup plan for any situation to deliver and transport all freight in a timely manner.

• Implemented efficient storage solutions to enhance warehouse organization and accessibility.
• optimizethe work processs by introducing best practices for material handling and processing.
• Maintained a clean and organized receiving area, enhancing workflow and productivity.
• Kept work areas clean, safe, and organized.
• Trained new employees on receiving procedures, improving overall team performance.
• Placed, tagged, and secured merchandise in diverse designated areas.
• Expedited returns of damaged or incorrect items to suppliers, ensuring timely resolution of issues, and correctly fixed and addressed issues on items damaged in transit.
• Double-checked records, daily reports, and inventory transactions to identify and correct variances, ensuring the right product is being distributed and documented correctly, assuring customers the correct product and best quality of the product they purchased.
• Provided support during peak seasons or special projects by performing additional duties as needed including assisting in picking, packing or shipping processes.
• Implemented safety protocols to reduce workplace accidents during unloading and storage processes.
• Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
• Conducted counts and audits of inventories to identify and resolve discrepancies in records.
• Inspected merchandise and sent damaged pieces for repair before shipment.
• Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
• Completed basic mathematical calculations to check weights and dimensions of shipments.
• Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
• Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
• Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
• Moved shipment materials to and from designated areas using lift and hand trucks.
• Packed, secured, labeled and applied postage to materials to prepare items for shipment.
• Sorted and delivered materials to different work areas and staff.
• Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
• Trained new staff on safety protocols and operational procedures for receiving goods.

• Ensured food safety and cleanliness standards met during high-volume service periods.
• Trained new staff on operational procedures and customer service best practices.
• Managed cash register operations, accurately processing transactions and balancing daily sales.
• Collaborated with team members to streamline order preparation and improve service efficiency.
• Implemented process improvements that enhanced workflow and reduced wait times for customers.
• Greeted customers promptly and took orders to keep flow of traffic moving.
• Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
• Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
• Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
• Responded to customer inquiries and concerns with empathy and professionalism, working to resolve issues in a timely manner.
• Managed cash register transactions, balancing the till at the end of each shift with consistent accuracy.
• Performed shift change tasks each day to keep store neat and running smoothly.
• Upheld health and safety standards by regularly cleaning cooking equipment, utensils, and surfaces throughout the establishment.
• Trained newly hired employees on routine tasks and customer service.
• Implemented proper food handling techniques when receiving shipments, reducing the risk of contamination and ensuring fresh products were served to customers.
• Made change and returned correct cash and coin to patrons.
• Improved team efficiency with effective communication and coordination during peak hours.
• Implemented waste reduction strategy, contributing to cost savings and environmental sustainability.
• Managed cash register accurately, facilitating smooth transactions for customers.
• Participated in regular team meetings to discuss performance and identify areas for improvement.
• Resolved customer complaints with professionalism, restoring customer confidence in our service.
• Prepared food orders with attention to detail, ensuring high-quality meals for customer satisfaction.
• Accurately operated cash register to process customer payments.
• Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
• Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
• Kept drawer balanced by accurately processing cash, credit and debit payments.
• Replenished serving stations with fresh food and cleaned up spills.
• Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
• Prepared recipe ingredients by washing, peeling, cutting, and measuring.
• Brewed coffee and tea and changed out drink station syrups.
• Completed milkshakes and ice cream desserts for customers.
• Reconciled receipt totals, cash and credit payments to address shortages.
• Filled out daily shift log to record amount of food prepared, used and leftover.

• Trained new associates on shipping protocols, safety measures, and equipment operation.
• Collaborated with logistics team to optimize delivery schedules and reduce delays.
• Maintained a clean warehouse environment through diligent organization of materials and supplies necessary for daily operations.
• Maintained precise records for all incoming and outgoing shipments, minimizing discrepancies and losses.
• Collaborated with team members to achieve department goals and improve overall efficiency in the workspace.
• Expedited urgent shipments through effective communication with freight providers, meeting critical deadlines consistently.
• Handled day-to-day shipping and receiving overseeing more than [Number] packages per day.
• Requisitioned new supplies and maintained storage areas for smooth department operations.
• Inspected merchandise and sent damaged pieces for repair before shipment.
• Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
• Packed, secured, labeled and applied postage to materials to prepare items for shipment.