Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Interests
Timeline
Generic

Susan Aulisio

Old Forge

Summary

Compassionate Registered Nurse with extensive ,administrative experience offering comprehensive patient care in outpatient environments. Works well with diverse patient populations and fosters trusting relationships to improve outcomes. Efficiently coordinate with healthcare professionals to advance patient care.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Register Nurse

Geisinger Health Plan
06.2017 - 07.2025
  • Administered patient care plans, ensuring adherence to best practices and protocols.
  • Collaborated with interdisciplinary teams to enhance patient outcomes through coordinated care strategies.
  • Mentored junior nursing staff, promoting professional development and adherence to clinical standards.
  • Implemented process improvements in patient monitoring, increasing efficiency in response times.
  • Educated patients and families on health management, fostering understanding of treatment plans.
  • Conducted comprehensive assessments and evaluations to inform clinical decision-making processes.
  • Led quality assurance initiatives, driving compliance with regulatory standards and enhancing service delivery.
  • Led cross-functional teams to develop and implement operational strategies.
  • Streamlined processes to enhance productivity and reduce operational costs.
  • Collaborated with stakeholders to align departmental goals with organizational objectives.
  • Managed and motivated employees to be productive and engaged in work.
  • Improved communication channels within teams, resulting in enhanced collaboration and efficiency.
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Controlled costs to keep business operating within budget and increase profits.
  • Cross-trained existing employees to maximize team agility and performance.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
  • Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.

Director of Hospice

Mercy Hospital Scranton ,Pa
11.2007 - 06.2017
  • Decreased direct hospital admissions by 19% in first 12 months of rolling out innovative program
  • Led interdisciplinary teams to enhance patient care and support for hospice services.
  • Developed and implemented strategic initiatives to improve operational efficiency and patient outcomes.
  • Oversaw compliance with regulatory standards, ensuring high-quality care delivery across all programs.
  • Mentored staff on best practices in palliative care, fostering professional growth and team cohesion.
  • Collaborated with community partners to expand service offerings and increase accessibility for patients.
  • Analyzed patient feedback to identify areas for improvement, driving enhancements in service delivery.
  • Managed budgetary allocations, optimizing resource utilization while maintaining quality care standards.

Education

MSN/MBA - Nursing Administration

University of Phoenix
Tempe, AZ
09-2012

Bachelor of Science in Nursing - Nursing

College Misericordia
Dallas, PA
05-1978

Skills

  • Medication and IV administration
  • Medication administration
  • Direct patient care
  • Patient assessments
  • Strong clinical judgment
  • Patient education and counseling
  • Intake and discharge
  • IV therapy administration

Accomplishments

  • Instrumental in developing and implementing an innovative care at home program . This program would provide members of a Health plan to receive care at home instead of going to the emergency room or Primary Physicians office. This allowed the Health plan to provide quality ,safe care ,while managing the financial portion and decreasing costs to the consumer. This program assisted in decreasing unnecessary hospital admissions by 19% in the first 12 months. This program also allowed an increase in availability of appointments for patients to be seen by their Primary Care Team.
  • Human Resources - Assisted in new hire process by calling and scheduling appointments with candidates, filling out required paperwork and preparing new hire manuals.
  • Quality Assurance - Ensured and enforced medical office compliance with HIPAA, OSHA and CLIA regulations for maximum quality and control.
  • Supervision - Headed onboarding process for new nursing staff.

Affiliations

  • American Nurses Association (ANA) Member
  • Signa Theta Tau International Member
  • Pennsylvania Hospice Association

Certification

  • Licensed Registered Nurse - September 1978 to Present

Interests

  • Enjoy participating in family centered events for overall physical and mental well-being
  • Kayaking
  • Gardening
  • Baking
  • Pilates
  • Yoga

Timeline

Register Nurse

Geisinger Health Plan
06.2017 - 07.2025

Director of Hospice

Mercy Hospital Scranton ,Pa
11.2007 - 06.2017

MSN/MBA - Nursing Administration

University of Phoenix

Bachelor of Science in Nursing - Nursing

College Misericordia
Susan Aulisio