Summary
Overview
Work History
Education
Skills
Generic

Susan Gruss

Factoryville

Summary

As a garden center and gift shop manager with a comprehensive and experienced knowledge of gardening and horticulture, I was recognized for problem resolution and self-motivation and was able to successfully manage daily operations. I was in charge of ensuring high standards in stock management and customer engagement and was able to improve sales through knowledgeable plant and merchandise selections. With an attention to detail and a familiarity with power tools, I built display racks and any garden structures that needed assembly.

I successfully managed hiring and training staff which led to enhanced team performance and efficiency.

With a knowledge and expertise in plant selection, I designed garden landscapes for clients using photographs ans free hand artwork. Prior to this job, I was a master floral designer for eleven years and have continued to use those skills in creating landscapes and floral arrangements to increase sales.

Overview

26
26
years of professional experience

Work History

Garden Center Manager

Greystone Gardens/Paul Epsom
Clarks Summit, PA
09.1998 - 12.2024
  • Oversaw daily operations of garden center and a gift shop, ensuring optimal stock levels and product display.
  • Developed and implemented seasonal merchandising strategies to enhance customer sales.
  • Hired and trained seasonal staff on horticultural best practices and customer service.
  • Worked with various garden center and gift shop venders, placed orders, priced and displayed stock.
  • Wrote and took photographs for a weekly garden blog to educate and inspire customers.

Cook and Manager

Paul Epsom
Terrace Garden Cafe, Clarks Summit, PA
04.2012 - 12.2014
  • Prepared and cooked various dishes according to menu specifications.
  • Managed inventory, ensuring freshness and compliance with safety standards.
  • Trained new kitchen staff on cooking techniques and food safety protocols.
  • Oversaw kitchen operations, maintaining cleanliness and organization

Education

Medical Secretary

Lackawanna Junior College
Scranton. PA

Skills

  • Attention to detail
  • Reliability
  • Problem resolution
  • Professional and courteous
  • Self motivation
  • Professionalism
  • Positive attitude
Susan Gruss