Susan Sladkus
Bensalem
Summary
Dynamic Sales Lead Keyholder with proven expertise in team leadership, cash handling accuracy, and customer service excellence. Committed to driving sales and enhancing customer loyalty through effective merchandising and exceptional service.
Overview
10
10
years of professional experience
Work History
Sales Lead Keyholder
Norman’s Hallmark
Bensalem, PA
07.2022 - Current
- Maintained and developed displays to enhance product visibility and drive customer interest in seasonal merchandise.
- Team leadership on store operations, sales techniques, and customer service excellence standards.
- Opened and closed store 4-5 days per week by counting registers, making up deposits, and storing and filing all daily paperwork.
- Developed customer loyalty through exceptional service, resulting in increased repeat business.
Personal Caregiver
Janet Bogert
Yardley, PA
06.2016 - 05.2026
- Assisted clients with daily living activities, ensuring comfort and safety.
- Provided companionship and emotional support, enhancing clients' quality of life.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patient.
- Assisted client with daily living needs to maintain self-esteem and general wellness.
- Promoted client health by assisting with daily hygiene tasks, medication administration and monitoring blood glucose levels.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Education
Bachelor of Science - Dental Hygiene
Fairleigh Dickinson University
Teaneck, NJ05.1984
Bachelor of Science - Biology And Fine Arts
Fairleigh Dickinson University
Madison, NJ05.1982
Skills
- Team management
- Store operations
- Strong leadership
- Customer service
- Cash handling accuracy
- Daily reporting
- Training and mentoring
- Customer service management
- Opening and closing coordination
- Team leadership
- Product merchandising
Timeline
Sales Lead Keyholder
Norman’s Hallmark
07.2022 - Current
Personal Caregiver
Janet Bogert
06.2016 - 05.2026
Bachelor of Science - Dental Hygiene
Fairleigh Dickinson University
Bachelor of Science - Biology And Fine Arts
Fairleigh Dickinson University