Summary
Overview
Work History
Education
Skills
Timeline
Generic

SUSAN SMITH-MILLEY

Allenwood

Summary

Dynamic Child Care Administrator with proven expertise at Robinwood Day Care Center, excelling in staff scheduling and regulatory compliance. Successfully enhanced teaching techniques through targeted training, fostering a nurturing environment that promoted child development. Adept at budget management and conflict resolution, ensuring operational excellence and family satisfaction.

Overview

46
46
years of professional experience

Work History

Child Care Administrator

Robinwood Day Care Center
Milton
06.1979 - 06.2025
  • Managed daily operations to ensure smooth childcare services.
  • Planned and implemented age-appropriate activities for children in order to stimulate learning and development.
  • Oversaw staff scheduling and ensured adequate coverage for activities.
  • Maintained compliance with health and safety regulations in the facility.
  • Coordinated parent communication regarding events and children's progress.
  • Conducted staff training sessions to enhance teaching techniques and care standards.
  • Handled administrative tasks including record keeping and budgeting management.
  • Attended professional development workshops related to early childhood education.
  • Monitored staff performance by observing interactions between staff members and children.
  • Established relationships with families of enrolled children to ensure their satisfaction with services provided.
  • Maintained accurate financial records such as payroll information, budgeting data.
  • Resolved conflicts among staff members or between staff members and parents and guardians when necessary.
  • Developed policies and procedures to ensure safety and security of the facility.
  • Created and maintained detailed records of children's health, development, attendance, and progress.
  • Evaluated employee performance on a regular basis through observation and feedback.
  • Interviewed potential candidates for open childcare positions.
  • Provided guidance to staff members on how to interact with children in a positive manner.
  • Coordinated daily operations of the childcare center including scheduling, meal times, nap times.
  • Inspected facility and activities to monitor safety, sanitation and procedures.
  • Assisted teachers in developing lesson plans that are appropriate for each age group.
  • Organized field trips for the purpose of educational enrichment or recreational activities.
  • Implemented strategies for improving customer service within the childcare center.
  • Oversaw daily activities and programs to educate and socialize participants.
  • Created and updated records to document employee and participant information.
  • Managed school's social media accounts to promote positive image to area families.
  • Developed multilingual and multicultural staff and curriculum to serve families from diverse backgrounds.
  • Launched marketing campaigns and events to attract community members and increase enrollment.
  • Trained, managed and motivated employees to promote professional skill development.
  • Maintained current knowledge of applicable codes and required procedures to optimize learning environments.
  • Set and enhanced program schedules to meet expected demands and enhance student learning opportunities.
  • Achieved budgetary targets by monitoring expenses and resource utilization, cutting waste and strengthening revenue streams.
  • Established and enforced modern educational standards to support student needs.
  • Recruited, trained and evaluated staff and recommended personnel actions for programs and services.

Education

Bachelor of Arts -

Lock Haven State College
PA
05-1979

Skills

  • Staff scheduling
  • Budget management
  • Regulatory compliance
  • Record keeping
  • Facility safety
  • Child development

Timeline

Child Care Administrator

Robinwood Day Care Center
06.1979 - 06.2025

Bachelor of Arts -

Lock Haven State College
SUSAN SMITH-MILLEY