Susan Whelan
Oxford
Overview
28
28
years of professional experience
Work History
Paraprofessional
Unionville Chadds Ford School District
West Chester, PA
09.2023 - Current
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions .
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
- Prepares activities
Real Estate Agent
Exit Preferred Realty
Chesapeake City, MD
09.2020 - Current
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Communicated with clients to understand property needs and preferences.
- Maintained connections with clients to encourage repeat business and referrals
- GRI -Graduate Realtor Institute/ completed series 100 and 200
Animal/day Care Tech
Shady Beach Kennel
North East, MD
02.2023 - 06.2023
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Followed pet care instructions for dietary needs and medication regimens.
- Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
Substitute Teacher
Precious Gems Family Childcare Center
Bear ,De
03.2018 - 12.2022
- Preparing and serving meals
- Being Attentive to children's needs
- Conducting Pre-School Activities
Before and After Care
YMCA Of Chesapeake
Elkton,Md
10.2019 - 02.2020
- Supervised free play and other activities to keep children safe.
- Established positive relationships with parent to collaboratively promote child's wellbeing.
- Helped with creation of age-appropriate activities to keep children positively engaged.
Front Desk Receptionist
Dr. Micheal Scheiner MD
Elkton , Md
04.2008 - 01.2009
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Collected room deposits, fees, and payments.
- Entered and updated sensitive customer information during check-ins.
- Organized, maintained and updated information in computer databases.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Imputing patient info into computer
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Assistant Manager
LibertyTerrace Apartments
Bear, DE
01.2005 - 10.2005
- Approving section 8 applications & running credit and criminal checks through the internet
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Doing rejection letters, accepting letters, violation letters to residents
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Substitute Teacher
Imaginations Early Learning Centers
Newark, DE
04.1997 - 01.2005
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Supervised lunchroom and recess activities.
- Implemented classroom management techniques to maintain positive learning environment.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Documented student progress and provided regular updates to parents.
Education
Delaware Technical And Community College
Newark, DEChristiana High School
Newark, DE06.1997
Skills
- First Aid /CPR Training Obtained
- Very Good with Customers/clients and people in general
- I learn other computer programs quickly
- I am very efficient in my work and willing to take the extra step to get it done properly
Timeline
Paraprofessional
Unionville Chadds Ford School District
09.2023 - Current
Animal/day Care Tech
Shady Beach Kennel
02.2023 - 06.2023
Real Estate Agent
Exit Preferred Realty
09.2020 - Current
Before and After Care
YMCA Of Chesapeake
10.2019 - 02.2020
Substitute Teacher
Precious Gems Family Childcare Center
03.2018 - 12.2022
Front Desk Receptionist
Dr. Micheal Scheiner MD
04.2008 - 01.2009
Assistant Manager
LibertyTerrace Apartments
01.2005 - 10.2005
Substitute Teacher
Imaginations Early Learning Centers
04.1997 - 01.2005
Delaware Technical And Community College
Christiana High School