Susun Capristo
Bethel Park
Summary
Dedicated sales professional known for effective communication and strong customer service skills. Proven ability to identify client needs and resolve issues efficiently, ensuring compliance with company policies while enhancing the overall shopping experience.
Overview
19
19
years of professional experience
Work History
Sales Collegue
Macys Department Store
Bethel Park
11.2025 - Current
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Recognized by management for providing exceptional customer service.
- Assisted with customer requests and answered questions to improve satisfaction.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Assessed customer needs quickly to provide tailored assistance.
Client Sales Leader
Sephora USA
Bethel Park
06.2007 - 11.2025
- Cultivated strong client relationships through personalized consultations and product recommendations.
- Resolved customer inquiries and complaints promptly to enhance satisfaction levels.
- Provided technical support to customers on product use and troubleshooting issues.
- Organized trade shows and other events as part of promotional activities.
- Assisted in developing long-term relationships with key accounts by providing excellent customer service.
Client Sales Representative
Von Maur
Upper Saint Clair
11.2024 - 09.2025
- Assisted customers with product selections and inquiries throughout the store.
- Built strong relationships with clients to enhance their shopping experience.
- Handled customer complaints professionally, ensuring satisfaction and retention.
- Provided product recommendations based on client needs and preferences during consultations.
- Ensured compliance with company policies and procedures when interacting with customers.
Education
Associate of Applied Business - Business
Duff's Business Institute
PA01-1990
Skills
- Product knowledge
- Sales strategy
- Technical support
- Event planning
- Client engagement
- Effective communication
- Adaptability
- Multitasking Abilities
Affiliations
- Vocalist with the Westminster Choir - Gardening - Volunteer Golf for Children
Timeline
Sales Collegue
Macys Department Store
11.2025 - Current
Client Sales Representative
Von Maur
11.2024 - 09.2025
Client Sales Leader
Sephora USA
06.2007 - 11.2025
Associate of Applied Business - Business
Duff's Business Institute