Sydney Delmas
Giant Food Stores
Stroudsburg
13
years of professional experience
I am quick to take action to find a solution to any problem that may arise. I am a people person and I am effective at communicating and forming personal connections.
Work History
Barista
1 Year 9 Months- Prepared and served high-quality beverages following standard recipes and customer preferences.
- Operated espresso machines and other equipment efficiently to ensure consistent product quality.
- Maintained cleanliness and organization of work areas to comply with health and safety regulations.
- Engaged with customers to provide exceptional service, enhancing overall store experience.
- Collaborated with team members to streamline operations during peak hours, improving workflow efficiency.
- Trained new staff on beverage preparation techniques and customer service best practices.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
Retail Sales Associate
9 Months- Prepared and served high-quality beverages following standard recipes and customer preferences.
- Operated espresso machines and other equipment efficiently to ensure consistent product quality.
- Maintained cleanliness and organization of work areas to comply with health and safety regulations.
- Engaged with customers to provide exceptional service, enhancing overall store experience.
- Collaborated with team members to streamline operations during peak hours, improving workflow efficiency.
- Trained new staff on beverage preparation techniques and customer service best practices.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
Team Member
1 Year 4 Months- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained cleanliness and organization of aisles to ensure a safe environment.
- Operated point-of-sale systems, efficiently processing transactions for customers.
- Collaborated with team members to replenish stock and manage inventory levels.
- Adapted quickly to changing priorities during peak hours to support store operations.
- Contributed to promotional displays, increasing visibility of featured products.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Operated register to process payments and collect cash payment for order totals.
- Addressed and resolved customer complaints in polite and professional manner.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Assisted with inventory counts and stocking of merchandise.
- Trained new team members by relaying information on company procedures and safety requirements.
- Assisted customers in selecting merchandise best suited to needs.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
Assistant Manager
4 Years 8 Months- Assisted in managing daily store operations and ensuring compliance with company policies.
- Trained new staff on operational procedures and customer service standards.
- Resolved customer inquiries and complaints, promoting a positive shopping experience.
- Conducted regular audits of store displays and inventory accuracy to maintain operational standards.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
Education
GED
Skills
Friendly and outgoing
Team player
Problem-solving
Time management
Timeline
Barista
Giant Food Stores
11.2024 - CurrentRead More
Team Member
Target
10.2018 - 02.2020Read More
Retail Sales Associate
Bath and Body Works, Limited Brands
09.2017 - 06.2018Read More
Assistant Manager
Dollar Tree
10.2013 - 06.2018Read More
Northampton Community College
GED
Read More