De-escalated tense situations with customers, mediated misunderstandings.
Processed transactions accurately, followed procedures for safety and security.
Managed daily store operations.
managed inventory by tracking stock levels and coordinating restocking efforts.
Trained new staff members on company policies, procedures, and customer service standards.
Implemented new sales strategies that resulted in a XX% increase in monthly revenue
Team Member
Pirate's Cove
05.2023 - Current
De-escalated tense situations with customers, mediated misunderstandings.
Delivered exceptional customer service by accurately taking and processing orders.
Maintained cleanliness and organization of dining area to enhance guest experience.
Trained new team members on operational procedures and customer interaction standards.
Implemented efficient workflows that improved order accuracy and reduced wait times.
Sales Associate
Eddie Bauer
09.2024 - 02.2025
Maintained knowledge of current promotions and sales to effectively inform customers.
Processed transactions using a point-of-sale system.
Greeted customers and provided exceptional customer service
Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Team Member
SUBWAY®Restaurants
04.2022 - 10.2022
Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.