Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sylvia Lyons

Leck Kill

Summary

Dynamic professional with extensive experience at Walmart and Hydro Extrusions, excelling in teamwork and problem-solving. Proven ability to enhance customer satisfaction and operational efficiency through effective communication and machine operation. Recognized for training new staff and maintaining a safe, organized work environment, contributing to a culture of excellence.

Overview

14
14
years of professional experience

Work History

Operator A

Hydro Extrusions
11.2016 - Current
  • Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
  • Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
  • Provided on-the-job training to newly hired workers and team members.

Sales Associate

Adavanced Auto Parts
09.2016 - 01.2017
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Customer Service Supervisor

Walmart
03.2015 - 07.2016
  • Promoted a positive work environment through open communication channels, fostering team collaboration and high morale.
  • Collaborated with other departments to address recurring customer concerns, improving overall service quality.
  • Coached employees through day-to-day work and complex problems.
  • Improved customer satisfaction by addressing and resolving escalated issues promptly and professionally.

Residential Care Worker

REDCO Group
10.2012 - 05.2014
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Assisted residents with basic activities of daily living.
  • Helped patients move in and out of beds, baths, wheelchairs, and automobiles.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.

Warehouse Forklift Operator

Lowe’s Dis
12.2011 - 06.2012
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
  • Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
  • Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.

Education

GED -

Pottsville Area Highschool
Pottsville Pa
2011

Skills

  • Attention to detail
  • Problem-solving
  • Teamwork and collaboration
  • Troubleshooting
  • Machine operation
  • Equipment operation

Timeline

Operator A

Hydro Extrusions
11.2016 - Current

Sales Associate

Adavanced Auto Parts
09.2016 - 01.2017

Customer Service Supervisor

Walmart
03.2015 - 07.2016

Residential Care Worker

REDCO Group
10.2012 - 05.2014

Warehouse Forklift Operator

Lowe’s Dis
12.2011 - 06.2012

GED -

Pottsville Area Highschool

Similar Profiles

CREATE PROFILE
Sylvia Lyons