Tahir Hightower
Philadelphia
Summary
Dedicated professional known for strong customer service and compassionate caregiving. Experienced in maintaining safety standards and creating engaging activities that enhance client well-being.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Cook
Advantage Workforce Solutions
09.2022 - Current
- Prepared diverse menu items following established recipes and food safety guidelines.
- Operated kitchen equipment efficiently, ensuring optimal performance and safety standards.
- Maintained cleanliness and organization of workstations to promote efficient workflow.
- Assisted in inventory management, tracking supplies, and minimizing waste.
Direct Support Professional
Kilo Haven Shelter
09.2020 - 09.2021
- Trained new staff on best practices for client support, improving team efficiency and service delivery standards.
- Created engaging recreational activities tailored to individual preferences, promoting social interaction and skill development.
- Maintained accurate documentation of client interactions and progress reports, ensuring compliance with regulatory requirements.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Vehicle Service Agent
Hertz Car Rental
05.2019 - 05.2020
- Managed vehicle preparation and maintenance processes to ensure readiness for customer rentals.
- Conducted thorough inspections of vehicles to identify damages and ensure compliance with safety standards.
- Streamlined vehicle cleaning operations, enhancing efficiency and improving turnaround times for rental availability.
- Implemented training programs for new staff on operational best practices and safety protocols.
- Coordinated logistics for fleet management, optimizing vehicle allocation based on demand forecasts.
Steward/Dining Room Attendant
Sheraton Suites Hotel
05.2013 - 10.2019
- Maintained cleanliness and organization of kitchen and food preparation areas.
- Operated dishwashing equipment to ensure sanitation standards were met.
- Assisted culinary staff by providing necessary utensils and supplies promptly.
- Implemented efficient workflow strategies to optimize kitchen operations.
- Collaborated with team members to enhance service efficiency during peak hours.
- Ensured compliance with health regulations through regular inspections and audits.
- Performed thorough cleaning tasks after each shift, maintaining a spotless work area for colleagues and patrons alike.
Direct Support Professional
Woodstock Family Center
09.2018 - 09.2019
- Supported individuals with developmental disabilities in daily living activities, enhancing independence and quality of life.
- Developed and implemented personalized care plans to meet unique needs of clients, ensuring consistent support.
- Collaborated with interdisciplinary teams to assess client progress and adjust care strategies, promoting effective outcomes.
- Facilitated communication between clients and families, fostering stronger relationships and understanding of care goals.
- Monitored client behaviors and reported changes to supervisors, ensuring timely intervention and support adjustments.
- Maintained clean, safe, and well-organized patient environment.
Senior Utility Worker
CCWA Paradise Farm Camp
07.2000 - 09.2018
- Operated and maintained machinery for efficient utility service delivery.
- Ensured compliance with safety protocols to minimize hazards and risks.
- Assisted in routine maintenance tasks to enhance facility operations.
- Collaborated with team members to execute daily utility work effectively.
- Implemented waste management practices to support environmental sustainability initiatives.
- Mentored new staff on operational procedures and safety guidelines.
- Streamlined workflow processes, improving task efficiency across the team.
Education
High School Diploma -
Summit Academy
Herminie, PA06.2012
Skills
- Customer service
- Cooking
- Cleaning and organization
- Food handling
- Time management
- Client support
- Behavior redirection
- First aid and safety
- Medication administration
- Behavioral management
- Compassionate caregiving
Certification
- , Enviornmental Maintence Mentor -2012
- Community College Of Philadelphia- Serves Safe-2017
- Osha-10 Certification-2017
Timeline
Cook
Advantage Workforce Solutions
09.2022 - Current
Direct Support Professional
Kilo Haven Shelter
09.2020 - 09.2021
Vehicle Service Agent
Hertz Car Rental
05.2019 - 05.2020
Direct Support Professional
Woodstock Family Center
09.2018 - 09.2019
Steward/Dining Room Attendant
Sheraton Suites Hotel
05.2013 - 10.2019
Senior Utility Worker
CCWA Paradise Farm Camp
07.2000 - 09.2018
High School Diploma -
Summit Academy