Tahniyaah Jackson
Philadelphia
Summary
Dedicated to contributing to a team-focused environment that values customer service excellence. Embracing a positive attitude, strong work ethic, and a continuous desire for personal and professional growth have been the foundations of success in academic, professional, and personal pursuits. Committed to nurturing a collaborative atmosphere where mutual growth and success are prioritized. Eager to utilize key strengths in a role that emphasizes teamwork and customer satisfaction.
Overview
2026
2026
years of professional experience
Work History
Sports Intern
Central Penn College
- Produced visual content of athletes for online and marketing use.
- Updated team and individual statistics.
- Utilized digital channels to expand event reach and engagement.
- Conducted in-depth competitor analysis on major rivals to enhance audience understanding of individual performances.
Supervisor of Operations
UPS Store
05.2019 - Current
- Takes ownership of the customer's shipping needs
- Addresses calls politely while collecting thorough details.
- Conducted performance evaluations and delivered coaching to address deficiencies.
- Organized production spaces effectively to avoid unnecessary work interruptions.
- Conducted service training to elevate team performance.
- Formulated and applied guidelines to improve service quality.
- Managed employee payroll on a bi-weekly schedule.
Assistant Women's Basketball Coach
Mastery Charter Pickett Campus High School
08.2022 - 03.2024
- Worked alongside head coach and veteran players to design curriculum and playbook.
- Facilitated player development through structured practice activities.
- Collected and presented videos of opposing and professional teams to formulate strategy.
- Supported head coach in player recruitment by participating in scouting events and games.
Sales Associate
Ralph Lauren
07.2021 - 09.2021
- Responded to customer inquiries regarding products and services.
- Utilized in-store system to identify inventory and process customer special orders.
- Ensured efficient operation of cash registers.
- Handled returns, exchanges, and refunds following store policy.
Sales Associate
Champs Sports
10.2017 - 02.2019
- Provided outstanding service through timely and friendly customer interactions.
- Suggested suitable footwear options.
- Assessed guest feedback to uphold high satisfaction standards.
- Utilized store system to verify merchandise availability at other locations.
- Implemented accurate pricing and tagging for merchandise.
- Addressed customer inquiries regarding product dimensions, complementary items, and maintenance.
- Created welcoming atmosphere for existing, new, and potential customers.
- Managed returns, exchanges and refunds in accordance with store policy.
Sports Camp Counselor
S.E.L Athletics
06.2016 - 01.2017
- Worked with team to create enjoyable learning experiences for campers.
- Reviewed campers' achievements and shared evaluations with parents.
- Ensured parents were updated by documenting activities, injuries, and accidents.
- Coordinated activities to maintain punctuality.
- Ensured campers received appropriate meals and snacks based on their dietary restrictions.
Education
Bachelor of Science in Business Administration -
Central Penn College
Enola, PA04.2022
Mastery Charter Pickett Campus
Philadelphia, PA06.2017
Skills
- Social Media Promotion
- Sports knowledge
- Teamwork and Collaboration
- Reliability
- Problem-solving aptitude
- Professionalism
- Time Management
- Punctual and Dependable
Achievements And Awards
- National Women’s Baksetball Hall of Fame, April 2022
- Leadership Award, Feb 2022
- Legacy and Perseverance Award at Commencement, April 2022
- Most Valuable Teammate, 2022-2023
- Employee of the year, May 2021
- Central Penn College Women's Basketball Rookie of the year, April 2020
- Sportsmanship Award, Jun 2017
- Most Valuable Player, Jun 2016,15,14
- Women’s Athlete Award, Jun 2016
- Most Improved Player, Jun 2015
- Student of the Year, Jun 2013
Volunteer Experience
As a Volunteer Head Basketball Coach my job duties were to:
- Work to improve team unity and sportsmanship; teach the young athletes the fundamentals of the sport; and emphasizing skills development including safety, fair play, and sportsmanship.
- Ensuring proper sideline behavior from team members and parents.
- Promote the values of responsibility and commitment, and emphasize the importance of academics first and foremost.
- Attend regularly scheduled staff meetings.
Timeline
Assistant Women's Basketball Coach
Mastery Charter Pickett Campus High School
08.2022 - 03.2024
Sales Associate
Ralph Lauren
07.2021 - 09.2021
Supervisor of Operations
UPS Store
05.2019 - Current
Sales Associate
Champs Sports
10.2017 - 02.2019
Sports Camp Counselor
S.E.L Athletics
06.2016 - 01.2017
Sports Intern
Central Penn College
Bachelor of Science in Business Administration -
Central Penn College
Mastery Charter Pickett Campus
Similar Profiles
SadiQ HoltonSadiQ Holton
Student Government Association President at Central Penn CollegeStudent Government Association President at Central Penn College
Maria StatumMaria Statum
Student at Central Penn CollegeStudent at Central Penn College
Astonah BanksAstonah Banks
Personal Care Assistant at Central Penn Nursing Care Inc.Personal Care Assistant at Central Penn Nursing Care Inc.
Odile RodriguezOdile Rodriguez
Integrated Care Coordinator – Psychiatry & MAT at Nueva Vida Behavioral Center - Casa De Consejeria Y Salud IntegralIntegrated Care Coordinator – Psychiatry & MAT at Nueva Vida Behavioral Center - Casa De Consejeria Y Salud Integral
David TeufelDavid Teufel
Head of Financial and Client Services at Financial Independence Planning, LLCHead of Financial and Client Services at Financial Independence Planning, LLC