TAINISHA D. BOONE
Philadelphia
Summary
Customer-focused professional with 8 years in hospitality and healthcare, enhancing guest and patient experiences through exceptional service and communication. Certified Medical Assistant with hands-on training in clinical care and medical office procedures. Committed to applying clinical knowledge and customer service skills to support high-quality patient care.
Overview
8
8
years of professional experience
1
1
Certification
Work History
SERVER
Sabrina's Café
Wynnewood
08.2025 - Current
- Providing friendly and efficient service for a high-volume brunch cafe.
- Communicated effectively with kitchen staff regarding any changes in order details or special requests from customers.
- Maintained knowledge of current promotions and special offers available at the restaurant.
- Preserved the establishment's positive image by showcasing the distinctive menu items to attract and retain local patrons.
BARTENDER
South Jazz Kitchen
Philadelphia
09.2023 - 06.2025
- Provided exceptional customer service in a high-energy jazz restaurant environment.
- Crafted signature cocktails using fresh ingredients and unique flavor combinations.
- Recommended food and drinks to patrons based on preference, pairings, and special promotions.
- Supported off-site and in-house catering events for professional and high-profile clientele, ensuring seamless service.
- Developed good working relationships with fellow employees through effective communication.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
SERVER
White Dog Café
Philadelphia
04.2023 - 06.2023
- Cultivated positive team environment by actively supporting colleagues during peak hours, enhancing White Dog Café's unique atmosphere.
- Ensured clean workspaces through detail-oriented maintenance and effective pre-bussing during shifts.
- Documented history and offerings of White Dog Café for staff reference.
BARTENDER/SERVER
The Cheesecake Factory
King of Prussia
10.2019 - 06.2023
- Crafted cocktails and managed high-volume bar, enhancing guest satisfaction in busy chain environment.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Trained new servers on restaurant policies and service standards efficiently.
- Balanced customer needs with operational flow, ensuring efficient front of house operations.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Made friendly conversation with customers to provide enjoyable bar experience.
SERVER
Red Lobster
King of Prussia
07.2018 - 10.2019
- Delivered charismatic and efficient service while managing multiple tables during busy shifts.
- Created a positive first impression for more than 100 guests during each shift.
- Memorized menu items and daily specials to confidently guide guests' choices.
- Supported team coordination during peak hours to maintain smooth operations.
- Developed foundational serving skills in high-volume family style restaurant, enhancing guest experience.
Education
Certification of Medical Assisting - Medical Assisting
Propel America/Colllege of Healthcare Professions
Philadelphia/Houston04-2026
High School Diploma -
FREEDOM HIGH SCHOOL
BETHLEHEM, PA01-2017
Some College (No Degree) - Public Health
WEST CHESTER UNIVERSITY
West Chester, PASkills
- Hospitality service
- High-volume dining
- POS operations
- Sales expertise
- Upselling techniques
- Professional demeanor
- BLS certification
- Patient care
- Medical assisting
- Medical Terminology
- Vital signs
- Patient assessment
Certification
Nationally Registered Certified Medical Assistant
Timeline
SERVER
Sabrina's Café
08.2025 - Current
BARTENDER
South Jazz Kitchen
09.2023 - 06.2025
SERVER
White Dog Café
04.2023 - 06.2023
BARTENDER/SERVER
The Cheesecake Factory
10.2019 - 06.2023
SERVER
Red Lobster
07.2018 - 10.2019
Certification of Medical Assisting - Medical Assisting
Propel America/Colllege of Healthcare Professions
High School Diploma -
FREEDOM HIGH SCHOOL
Some College (No Degree) - Public Health
WEST CHESTER UNIVERSITY