Talen Ho
Pittsburgh
Summary
Dynamic and results-oriented professional with extensive experience in cable systems and customer service, notably with Premier Technology Systems LLC. Expert in cabling layouts and troubleshooting, I significantly minimized downtime and enhanced service quality. Skilled in fostering client relationships and teamwork, my efforts boosted sales and ensured safety, demonstrating a balance of technical proficiency and interpersonal skills.
Overview
4
4
years of professional experience
Work History
Cable Technician
Premier Technology Systems LLC
08.2024 - Current
- Handled emergency repairs quickly to minimize downtime and restore full service as soon as possible.
- Tested cables using tools such as volt-OHM meters, spectrum analyzers, and signal level meters.
- Completed new connects, reconnects, disconnects, and service changes for residential and commercial customers.
- Maintained safety standards during installations, reducing the incidence of workplace accidents.
Chipotle Team Member
Chipotle Grill
06.2023 - 02.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Salesperson
GNC
08.2021 - 10.2021
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
Education
High School Diploma -
Brentwood High School
Pittsburgh, PA2024
Skills
- Cabling layouts
- Hand tool proficiency
- Troubleshooting skills
- Customer service
Languages
Vietnamese
Native or Bilingual
Timeline
Cable Technician
Premier Technology Systems LLC
08.2024 - Current
Chipotle Team Member
Chipotle Grill
06.2023 - 02.2024
Salesperson
GNC
08.2021 - 10.2021
High School Diploma -
Brentwood High School
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