Talene Avedissian
Philadelphia
Summary
Knowledgeable and dedicated customer service professional with extensive experience in the Heatlhcare industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
9
9
years of professional experience
Work History
Customer Service Representative
HMI Doors
01.2021 - Current
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Updated account information to maintain customer records.
- Handled customer inquiries and suggestions courteously and professionally.
- Responded to customer requests for products, services, and company information.
- Helped customers at the counter with orders, payments and other questions.
- Process orders in a timely manner.
Food Preparation Worker
Apricot Stone
06.2016 - Current
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Organized and re-stocked various stations and self-service items.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Cleaned and maintained work areas, equipment and utensils.
- Trained new staff on food preparation.
Medical Assistant
Philadelphia Podiatry Associates
12.2014 - 04.2015
- Answered and transferred calls in a timely manner
- Maintained and organized Files/ Medical Charts
- Checked patients in and collected co pays
- Escorted patients to exam rooms
- Scheduled and rescheduled appointments
- Created new patient’s medical charts
- Completed patient intakes(height, weight, and blood pressure)
- Assisted with laser surgeries (on warts and infections)
- Used autoclave
Education
Bachelor of Science - Health Studies
Thomas Jefferson University
Philadelphia, PA12.2023
Associate of Science - Transfer Student
Community College of Philadelphia
Philadelphia, PAHigh School Diploma -
Olen’s Charter High School
Philadelphia, PA06.2013
Skills
- Data Entry
- Customer Relations
- Call center experience
- Computer Proficiency
- Money handling abilities
- Payment Processing
- Order Processing
- Administrative Support
- Microsoft Office Suite
- Filing
Languages
Armenian
Native or Bilingual
English
Native or Bilingual
Timeline
Customer Service Representative
HMI Doors
01.2021 - Current
Food Preparation Worker
Apricot Stone
06.2016 - Current
Medical Assistant
Philadelphia Podiatry Associates
12.2014 - 04.2015
Bachelor of Science - Health Studies
Thomas Jefferson University
Associate of Science - Transfer Student
Community College of Philadelphia
High School Diploma -
Olen’s Charter High School
Similar Profiles
Andrew KillianAndrew Killian
Commercial Steel Construction and Fabrication Weld at HMI STEEL DOORSCommercial Steel Construction and Fabrication Weld at HMI STEEL DOORS
Sangeeta D/O Seivaraj Sangeeta D/O Seivaraj null
Clinic Assistant at HMI ONECAREClinic Assistant at HMI ONECARE
Rockne GeiserRockne Geiser
Fabrication Lead at HMI Cardinal GlassFabrication Lead at HMI Cardinal Glass