Taliyah Washington
Folcroft
Summary
Dedicated healthcare professional with a strong background in sterile processing and patient service. Demonstrates exceptional communication and problem-solving skills, effectively maintaining accurate records and ensuring compliance with safety protocols. Adaptable team player committed to enhancing patient care and operational efficiency in fast-paced environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Sterile Processing Technician
Main Line Health
04.2024 - Current
- Sterilize medical instruments following established protocols and safety guidelines
- Operated sterilization equipment, ensuring proper functioning and maintenance
- Prepared trays, instrument packs and surgical sets
- Maintained accurate records of all sterilized items
- Operated steam sterilizers, washer-disinfectors, ultrasonic cleaners, and other related equipment
- Inspect instruments for cleanliness, proper function by viewing instruments before assembly
- Decontaminated surgical instruments to remove bacteria and other contaminants before sterilization.
Patient Service Representative
Main Line Health
09.2020 - 04.2024
- Assisted patients with appointment scheduling and registration processes.
- Coordinated insurance verification and eligibility checks for patients.
- Documented patient information accurately in electronic health records systems.
- Answered incoming calls in a professional manner.
- Verified insurance information
- Scanned completed forms, identification and insurance cards, maintaining patient documents folder.
- Performed administrative duties such as filing, faxing, photocopying.
- Informed patients about payment options, billing policies, and procedures related to their visit or procedure.
- Contacted insurance carriers to obtain authorizations, notifications and pre-certifications for patients.
Radiology Technician Assistant
Main Line Health
04.2015 - 09.2020
- Assisted radiology technicians with patient positioning during imaging procedures.
- Maintained cleanliness and organization of radiology equipment and workspaces.
- Collaborated with healthcare team to ensure efficient workflow in radiology department.
- Performed general administrative duties such as filing documents, scheduling appointments, taking payments from patients.
- Cleaned and sterilized instruments used in radiological examinations after each procedure was completed.
Education
High School Diploma -
School of The Future
Philadelphia, PA06-2014
Associate of Science -
Delaware County Community College
Media, PA05-2027
Skills
- Communication
- Problem-Solving
- Adaptability
- Flexibility
- Time management
- Critical thinking
- Attention to detail
Certification
- CRCST Certified - August 26, 2025
Timeline
Sterile Processing Technician
Main Line Health
04.2024 - Current
Patient Service Representative
Main Line Health
09.2020 - 04.2024
Radiology Technician Assistant
Main Line Health
04.2015 - 09.2020
High School Diploma -
School of The Future
Associate of Science -
Delaware County Community College
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