Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Awards
Timeline
BusinessAnalyst

Tamara Cox

Pittsburgh,PA

Summary

Eager to join your company in a full-time administrative role, with a solid educational foundation in Medical Records Technology from IMBC School of Health and Business. Recognized for my diligent and reliable work ethic, I am driven to pursue a new career direction.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Billing Specialist 1

Children's Hospital Of Upmc Pittsburgh
03.2023 - Current
  • My current responsibilities are verifying patient insurance eligibility, emails, and customer service
  • Identified, researched, and resolved billing variances to maintain system accuracy and currency.
  • Verified accuracy of accounts payable payments, resulting in 100% reduction in payment errors and check reissues.

Front Desk Coordinator

Precision Endodontics
03.2023 - 02.2024
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Checked-in late-arrival guests, collected payments and verified reservation details to maintain customer satisfaction.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Served as point of contact for clients, fulfilled requests and resolved conflicts within customer service department and forwarded all other inquiries to appropriate department and personnel.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Ran end-of-day reports and batches and notified staff of necessary corrections and resolutions.
  • Maintained office supplies by taking inventory and submitted orders for low-stock items.
  • Verified patient demographic information, copied documentation and directed to provided information.

Patient Admissions Specialist

University of Pittsburgh of Dental Medicine
05.2019 - 06.2023
  • My current responsibilities are processing claims, submit preauthorizations, audits, collect payments and, verify patients insurance eligibility.
  • Working with dental students in managing their patients and promptly collecting and processing necessary documents.
  • In addition throughout the day I'm responsible for emails, phone calls, checking patients in and out for their appointments, and verify demographics.

Education

Associate Degree - Medical Records Technician

IMBC School of Health And Business
Pittsburgh, PA
02.2020

Diploma -

Wilkinsburg Jr/Sr High School
Pittsburgh, PA
06.1994

Skills

  • Medical billing expertise
  • TYPING 40 WPM
  • Knowledgeable in medical terminology
  • Certified health information professional
  • Understanding of HIPAA regulations
  • Infection Control Training

  • Processing Claims
  • Dentrix
  • Medical Imaging
  • Medical Scheduling
  • Anatomy Knowledge
  • Dental Receptionist
  • EMR Systems
  • Insurance eligibility verification
  • CPT Coding
  • ICD-10

Certification

  • Certified Medical Records Technician-NAHP Certified, 03/01/20, Present
  • Certified Dental Assistant
  • CPR Certification

Personal Information

Work Permit: Authorized to work in the US for any employer

Awards

Achievement of Academic honors Dean's List, 3.5 Grade Point Average, 02/01/19

Timeline

Billing Specialist 1

Children's Hospital Of Upmc Pittsburgh
03.2023 - Current

Front Desk Coordinator

Precision Endodontics
03.2023 - 02.2024

Patient Admissions Specialist

University of Pittsburgh of Dental Medicine
05.2019 - 06.2023

Associate Degree - Medical Records Technician

IMBC School of Health And Business

Diploma -

Wilkinsburg Jr/Sr High School

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Tamara Cox