Tamie Markland
Elizabeth
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
18
18
years of professional experience
1994
1994
years of post-secondary education
1
1
Certification
Work History
Licensed Insurance Agent
Acrisure
Belle Vernon
01.2024 - 08.2025
- Provided guidance on policy details and claims processes to clients.
- Conducted thorough needs assessments to match clients with suitable insurance solutions.
- Provided assistance with billing inquiries, payment processing, and customer service issues.
- Processed policy changes, renewals, cancellations, other related paperwork accurately and timely.
Receptionist/Personal lines processing
CSC Insurance
Belle Vernon
01.2022 - 12.2024
- Greeted clients and visitors, creating a welcoming atmosphere.
- Managed multi-line phone system, directing calls to appropriate staff members.
- Processed incoming and outgoing mail, ensuring timely delivery.
- Handled administrative tasks including data entry and office supply management.
Administration Assistant
Steamfitters Local449
Harmony
08.2019 - 01.2022
- Assisted in maintaining accurate member records and files.
- Provided administrative support to management team.
- Answered incoming calls in a professional manner.
- Organized and maintained files, including electronic records.
Waitress
Eagles Landing II
Belle Vernon
10.2007 - 11.2019
- Took and processed customer orders accurately and efficiently.
- Maintained cleanliness and organization of dining area and utensils.
- Assisted in training new staff on menu items and service standards.
- Upheld health and safety regulations throughout the restaurant environment.
- Provided excellent customer service by addressing any complaints or concerns promptly.
Education
Elizabeth Forward Senior High School
Elizabeth, PASkills
- Customer service
- Policy documentation
- Data entry accuracy
- Problem solvinG
- AMS trained
- EPIC trained
Certification
- Pennsylvania P&C insurance license
- Pennsylvania Life,Accident & Health License
- I also hold non resident license in the following states
- Ohio
- Indiana
- Illinois
- Florida
- Alabama
- North Carolina
- South Carolina
- Georgia
- California
- Maryland
- New York
- Louisiana
- Michigan
- New Jersey
- Tennessee
- Virginia
- Washington
Timeline
Licensed Insurance Agent
Acrisure
01.2024 - 08.2025
Receptionist/Personal lines processing
CSC Insurance
01.2022 - 12.2024
Administration Assistant
Steamfitters Local449
08.2019 - 01.2022
Waitress
Eagles Landing II
10.2007 - 11.2019
Elizabeth Forward Senior High School