- I am seeking a position with an organization that provides opportunities for advancement and allows me to leverage my customer service experience. I am authorized to work in the United States for any employer.
Overview
12
12
years of professional experience
Work History
Store Marketing Manager
LensCrafters
Willow Grove, PA
01.2026 - Current
Over the past year and a half as a General Manager, my responsibilities have included:
. Payroll
. Business Plans
. HIPPA Certified
. Leader
. Inventory
. Optician
. Optometrist Tech.
. Office-Representative
. Price Changes
. Communicating
. Organizer/ Planning
. Insurance Seeker
. Marketing
. Merchandising
. Rebranding
. Coaching & Training
General Manager
America’s Best
Springfield, PA
05.2023 - 01.2026
Over the past three years as a General Manager, my responsibilities have included:
. Payroll
. Business Plans
. HIPPA Certified
. Leader
. Inventory
. Optician
. Optometrist Tech.
. Office-Representative
. Markdowns
. Communicating
. Organizer/ Planning
. Insurance Seeker
. Rebranding
. Coaching & Training
City Carrier
USPS
Wilmington, DE
07.2019 - 05.2023
. Mail Assistant
. Route Director
. Sales Assistant
. Public Speaking
. Safety Truck Driver
. Trainer Coordinator
. Business Connect
Optical Mgr.
Wal-Mart Vision Center
Phila, PA
07.2017 - 07.2019
Over the past two years as an Optical Manager, my responsibilities have included:
. Training Associates
. HIPPA Certified
. Supervisor
. Inventory
. Optician
. Optometrist Tech.
. Receptionist
. Markdowns
. Communicating
. Merchandising
. Insurance Seeker
. Appointment Keeper
. Associate’s Scheduler
Optician
Wal-Mart Vision Center
Springfield, PA
06.2014 - 07.2017
The 3 years that I have been an Optician my responsibilities are as followed:
. Optician
. Receptionist
. Markdowns
. Marketing
. Communicating
. Organizer/ Planning
. Intercepting
. Insurance Seeker
. Appointment Keeper
. HIPPA Certified
Customer Service Manager
Wal-Mart
Springfield, PA
02.2014 - 06.2014
The 4 months of being a C.S.M my responsibilities were as followed:
. Supervisor
. Customer Service
. Cash Management
. Cashier
. Inventory
Education
High-School Diploma -
Multi-Culture Academy Charter School
06-2014
Bachelor's degree - Business Management, Administration
Strayer University
06-2026
Certification Program - Certified Funeral Home Associate
Stratford Career Institute
09-2017
Skills
Digital marketing
Social media marketing
Staff management
Customer relationship management (CRM)
Timeline
Store Marketing Manager
LensCrafters
01.2026 - Current
General Manager
America’s Best
05.2023 - 01.2026
City Carrier
USPS
07.2019 - 05.2023
Optical Mgr.
Wal-Mart Vision Center
07.2017 - 07.2019
Optician
Wal-Mart Vision Center
06.2014 - 07.2017
Customer Service Manager
Wal-Mart
02.2014 - 06.2014
Bachelor's degree - Business Management, Administration
Strayer University
Certification Program - Certified Funeral Home Associate