- I am seeking a position with an organization that provides opportunities for advancement and allows me to leverage my customer service experience. I am authorized to work in the United States for any employer.
Overview
12
12
years of professional experience
Work History
Store Marketing Manager
LensCrafters
2026.01 - Current
Over the past year and a half as a General Manager, my responsibilities have included:
. Payroll
. Business Plans
. HIPPA Certified
. Leader
. Inventory
. Optician
. Optometrist Tech.
. Office-Representative
. Price Changes
. Communicating
. Organizer/ Planning
. Insurance Seeker
. Marketing
. Merchandising
. Rebranding
. Coaching & Training
General Manager
America’s Best
2023.05 - 2026.01
Over the past three years as a General Manager, my responsibilities have included:
. Payroll
. Business Plans
. HIPPA Certified
. Leader
. Inventory
. Optician
. Optometrist Tech.
. Office-Representative
. Markdowns
. Communicating
. Organizer/ Planning
. Insurance Seeker
. Rebranding
. Coaching & Training
City Carrier
USPS
2019.07 - 2023.05
. Mail Assistant
. Route Director
. Sales Assistant
. Public Speaking
. Safety Truck Driver
. Trainer Coordinator
. Business Connect
Optical Mgr.
Wal-Mart Vision Center
2017.07 - 2019.07
Over the past two years as an Optical Manager, my responsibilities have included:
. Training Associates
. HIPPA Certified
. Supervisor
. Inventory
. Optician
. Optometrist Tech.
. Receptionist
. Markdowns
. Communicating
. Merchandising
. Insurance Seeker
. Appointment Keeper
. Associate’s Scheduler
Optician
Wal-Mart Vision Center
2014.06 - 2017.07
The 3 years that I have been an Optician my responsibilities are as followed:
. Optician
. Receptionist
. Markdowns
. Marketing
. Communicating
. Organizer/ Planning
. Intercepting
. Insurance Seeker
. Appointment Keeper
. HIPPA Certified
Customer Service Manager
Wal-Mart
2014.02 - 2014.06
The 4 months of being a C.S.M my responsibilities were as followed:
. Supervisor
. Customer Service
. Cash Management
. Cashier
. Inventory
Education
High-School Diploma -
Multi-Culture Academy Charter School
2014-06
Bachelor's degree - Business Management, Administration
Strayer University
2026-06
Certification Program - Certified Funeral Home Associate
Stratford Career Institute
2017-09
Skills
Digital marketing
Social media marketing
Staff management
Customer relationship management (CRM)
Timeline
Store Marketing Manager
LensCrafters
2026.01 - Current
General Manager
America’s Best
2023.05 - 2026.01
City Carrier
USPS
2019.07 - 2023.05
Optical Mgr.
Wal-Mart Vision Center
2017.07 - 2019.07
Optician
Wal-Mart Vision Center
2014.06 - 2017.07
Customer Service Manager
Wal-Mart
2014.02 - 2014.06
Bachelor's degree - Business Management, Administration
Strayer University
Certification Program - Certified Funeral Home Associate