Diligent and friendly professional excelling in customer engagement. Proven ability to adapt and problem-solve in fast-paced environments while maintaining attention to detail. Strong communication skills and a commitment to quality ensure a positive experience for customers and team members alike.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Barista
Parkhurst Dining
08.2025 - Current
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Listened carefully to customer requests and created personalized, delicious beverages.
Made and served brand-specific café beverages with focus on speed, quality and consistency.
Maintained clean and organized workspace and sitting area, ensuring welcoming environment for customers.
Product Demonstrator
Advantage Solutions
10.2024 - 09.2025
Successfully pass all required trainings including receiving the Safe Food Handling certificate.
Full knowledge of product being demonstrated by reading assignments and selling points prior to start of shift.
Gathering all materials needed, purchase products using business credit card and set up work cart per company guidelines to perform demonstration successfully.
Greet customers warmly inviting them to "Try Before You Buy" products while pleasantly educating and answering inquires regarding product.
Adhered to food and work safety guidelines outlined by company.
Effectively communicated constructive feedback from customers to management for continuous improvement in both products and demonstrations themselves.
Work Independently but also possess successful team building skills with other co-workers, host store managers and their team.
Boutique Sales Associate
Thrive Life Mama, LLC. (Out of Business)
03.2024 - 07.2024
Promoted a positive shopping environment by greeting customers, offering assistance and addressing customer concerns promptly and professionally.
Maintained an organized sales floor to facilitate smooth customer experience and efficient operations.
Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
Supported visual merchandising efforts by executing creative window displays that captured customer interest while showcasing current product lines effectively.
Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
Worked independently and entrusted by owner with keys to open and close business on a daily basis.
Upheld strong communications with boutique owner and other employee in regards to the daily function of the boutique.
Defensive Tactics/Control Tactics Instructor at PA Deputy Sheriff's Academy, The Pennsylvania State UniversityDefensive Tactics/Control Tactics Instructor at PA Deputy Sheriff's Academy, The Pennsylvania State University